Gisselle Hernandez
Colorado Springs
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
4051
4051
years of post-secondary education
Work History
Receptionist
Comfort dental
Colorado Springs
03.2026 - Current
- Greeted patients warmly and ensured a positive first impression.
- Managed multi-line phone system, directing calls efficiently to appropriate staff.
- Scheduled appointments accurately while accommodating patient preferences and needs.
Cashier, sales floor, front end supervisor
Ross Dress for Less
Colorado Springs
07.2023 - 08.2025
- Operated cash register and processed customer transactions accurately and efficiently
- Customer Service Excellence Proven ability to provide exceptional hospitality and create positive first impressions.
- Implemented strategies to improve checkout efficiency and reduce customer wait times.
- Implemented active listening skills to understand customer needs and provide personalized recommendations.
Education
Associate of Applied Science - Medical Assistant
Pikes Peak State College
High school or equivalent -
Mitchell High School
Colorado Springs, CO, United StatesSkills
- Costumer service
- Cashier
- Organizational Skills
- Time management
- Phone etiquette
- Communication
- Adaptability
- Multitasking
- Team Collaboration
- Problem Solving
- Office management
- Appointment scheduling
- Greeting and seating clients
Referral Contact
Lilly, 719-774-7786
Referral
Referred by Employee
Timeline
Receptionist
Comfort dental
03.2026 - Current
Cashier, sales floor, front end supervisor
Ross Dress for Less
07.2023 - 08.2025
Associate of Applied Science - Medical Assistant
Pikes Peak State College
High school or equivalent -
Mitchell High School