Summary
Overview
Work History
Education
Skills
Certification
Club Roles
Timeline
Generic

Giulia Paulus

San Carlos,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Well-organized and equipped with varied experiences in leadership roles. Dependable and quick-learning team player with effective planning and problem solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Starbucks Barista

STARBUCKS COFFEE COMPANY
03.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Camp Counselor Volunteer

City Of Sunnyvale
06.2018 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Taught socially acceptable behaviors to campers, served as role model and used age-appropriate positive reinforcement and behavior management strategies.
  • Led groups of children safely through variety of camp activities.
  • Set up facilities and equipment for activities, stored equipment after use and notified camp director of broken or unsafe equipment.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.

Education

Economics

Foothill College
Los Altos, CA
06.2024

High School Diploma -

Cupertino High School
Cupertino, CA
06.2022

Skills

  • Excellent Memory
  • Graphic Design
  • Team Player
  • Effective Customer Communication
  • Customer and Client Relations
  • Organization Skills

Certification

Food Handling Certification

Club Roles

President and Finance Officer of the Student Movement Association

Marketing and Finance Officer of the Women in Business Club

Marketing Officer of the Computer Science Club

Timeline

Starbucks Barista

STARBUCKS COFFEE COMPANY
03.2021 - Current

Camp Counselor Volunteer

City Of Sunnyvale
06.2018 - 08.2019

Economics

Foothill College

High School Diploma -

Cupertino High School

Similar Profiles

CREATE PROFILE
Giulia Paulus