Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Giulia Verga

Howard Beach,NY

Summary

Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

Work History

Pizzeria Worker/Phone Representative/Hostess

Gino's Pizzeria & Restaurant
06.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Taking phone orders
  • Managed customer inquiries and complaints in polite and professional manner.
  • Answered customer questions about hours, seating, and menu information.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hires
  • Used cash registers and credit card machines to cash out customers.
  • Maintained sufficient stock room inventory levels

Education

High School Diploma -

Archbishop Molloy High School
Briarwood, NY
06.2024

Skills

  • Customer Service / Social skills
  • Multi-tasking
  • Excellent Communication
  • Problem-solving
  • Inventory Stocking
  • Leadership
  • Time management
  • Adaptability

Accomplishments

    Selected for the St. John's University College of Pharmacy and Health Sciences and the Urban Institute's Changing Faces of Pharmacy: A Student Enrichment Program 2023

Languages

Italian
Professional Working
Spanish
Limited Working

Timeline

Pizzeria Worker/Phone Representative/Hostess

Gino's Pizzeria & Restaurant
06.2023 - Current

High School Diploma -

Archbishop Molloy High School
Giulia Verga