Offering over 6 years of solid skills in customer relations and resilience to handle challenges of fast paced work environment good multitasking abilities and self motivated personality
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
CVS Healthcare
01.2023 - 11.2023
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Streamlined prescription processing with accurate data entry and verification of patient information.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Customer Service Representative
Audi Dealership
07.2020 - 08.2022
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Customer Service Representative
Publix Grocery
06.2018 - 06.2020
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Streamlined checkout process for increased efficiency and reduced waiting times.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.