Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline

Giulianna R. Fornicola

Columbus

Summary

Experienced with academic research methodologies and data analysis. Utilizes strong organizational skills to manage research projects effectively. Knowledge of scientific writing and collaboration ensures high-quality contributions to research teams.

Overview

6
6
years of professional experience

Work History

Host

Quaker, Steak and Lube
05.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Advised customers of wait times, took to-go orders and handled doordash orders.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Cashier

Earth Fare Grocery Store
02.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Volunteer

Stark County Humane Society
01.2023 - 08.2023
  • Encouraged the dogs to be not so afraid of people and communicated with them that they are safe and made sure they felt loved by playing with them and walking them

Volunteer Coach

Jackson Youth Football Association
08.2019 - 10.2022
  • Coached a team of youth cheerleaders for my school district
  • Developed a dance routine, cheer routine and guided the girls though both during their youth football games

Education

Bachelor of Science - Psychology, Criminology

West Virginia University, Morgantown, WV
12-2026

Bachelor of Science - Psychology, Minor in Criminology

The Ohio State University, Columbus, OH
12-2026

Skills

  • Customer service
  • Customer assistance
  • Positive attitude
  • Work ethic and integrity
  • Teamwork and collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication

Extracurricular activities

Member of the Psychology National Honor Society, Psychology Club, and Sociology and Criminology Club.

Timeline

Host - Quaker, Steak and Lube
05.2024 - Current
Cashier - Earth Fare Grocery Store
02.2023 - 08.2023
Volunteer - Stark County Humane Society
01.2023 - 08.2023
Volunteer Coach - Jackson Youth Football Association
08.2019 - 10.2022
West Virginia University - Bachelor of Science, Psychology, Criminology
The Ohio State University - Bachelor of Science, Psychology, Minor in Criminology

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Giulianna R. Fornicola