Scaled company revenue to $2.5M+ annually, driving growth through strategic planning, financial oversight, and operational leadership.
Improved Airbnb platform performance by 75% through advanced troubleshooting and configuration, enhancing guest experience.
Strengthened customer retention by 45% YoY, resolving high-profile disputes and maintaining key client relationships.
Represented company in arbitration with Airbnb, drafting filings, presenting arguments, and managing case strategy under attorney guidance.
Defended against unfounded client lawsuits, preparing evidence, drafting responses, and coordinating with legal counsel to protect company interests. cases were abandoned before reaching court due to thorough preparation
Manager
Pet Supermarket
Miami, United States
08.2023 - 06.2025
Supervised a team of 10 employees, overseeing scheduling, recruitment, onboarding, and professional development.
Designed and implemented streamlined operational policies, improving efficiency and compliance across all shifts.
Conducted regular inventory audits that reduced shrinkage by 95% and improved accuracy in reporting.
Spearheaded performance initiatives that elevated the store to a top-5 national ranking among 228 locations.
Legal Intern
Giovanni Leuici
Caserta, Italy
01.2023 - 12.2024
Conducted in-depth legal research on case law, statutes, and regulatory frameworks to support litigation and advisory matters.
Analyzed complex legal questions, synthesizing precedent and statutory interpretation into clear, actionable memoranda for attorneys.
Collaborated with attorneys to develop litigation strategies and propose effective legal solutions tailored to client needs.
Legal Intern
Umberto Ambrosoli
Milan, Italy
01.2023 - 12.2024
Conducted legal research on various topics, including case law and statutes.nts in active litigation.
Drafted discovery requests, client correspondence, and internal research memoranda under attorney supervision.
Prepared case files and organized evidentiary materials, ensuring accuracy and readiness for trial.
Shadowed attorneys during depositions, client consultations, and courtroom proceedings to gain practical insight into advocacy and case strategy.
Cashier
Panera
Miami, United States
01.2021 - 12.2021
Demonstrated excellent customer service skills by providing prompt and friendly service to customers at the register.
Trained and supervised new employees on cash handling procedures and customer service protocols
Assumed shift manager responsibilities, including opening and closing procedures, cash management, and team leadership.
Property and Portfolio Manager at Provident Real Estate Brokers LLC(For Qalat Almawada Project Management LLC)Property and Portfolio Manager at Provident Real Estate Brokers LLC(For Qalat Almawada Project Management LLC)
Civil QC Engineer at Azizi Gardinia Construction Groups Of Company LLC. Venice Project Dubai SouthCivil QC Engineer at Azizi Gardinia Construction Groups Of Company LLC. Venice Project Dubai South