Giva Sprauve
Rocklin,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Server
The Cheesecake Factory
Huntsville, AL
09.2021 - 08.2023
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Bartender
Applebee's Neighborhood Grill & Bar
Huntsville, AL
12.2020 - 03.2021
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Balanced daily registers and generated sales reports for management.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Front Desk Receptionist
El Bonita Motel
Saint Helena, CA
09.2018 - 06.2020
- Greeted customers, answered general questions and directed to appropriate locations.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Administrative Assistant
Leoni Meadows Camp
Grizzly Flat, CA
06.2018 - 08.2018
- Provided secretarial and office management support while building cooperative working relationships.
- Directed customer communication to appropriate department personnel.
- Managed database systems containing customer contact information.
Education
Bachelor of Science - Biology
Sacramento City College
Sacramento, CA06.2025
High School Diploma -
Rio Lindo Academy
Healdsburg06.2017
Skills
- Order Management
- Safe Food Handling
- Guest Engagement
- Quality Control
- POS Operation
- Suggestive Selling
- Point of sale operation
- Hospitality service expertise
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Server
The Cheesecake Factory
09.2021 - 08.2023
Bartender
Applebee's Neighborhood Grill & Bar
12.2020 - 03.2021
Front Desk Receptionist
El Bonita Motel
09.2018 - 06.2020
Administrative Assistant
Leoni Meadows Camp
06.2018 - 08.2018
Bachelor of Science - Biology
Sacramento City College
High School Diploma -
Rio Lindo Academy
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