Gizelle Cavalcante
Boston,MA
Summary
Motivated employee offering valuable contributions in all facets of administrative activities derived from diverse, 5-year background. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
3
3
years of professional experience
Work History
Receptionist
The Braces Place, Dr. Robert Garrison
08.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Customer Service Representative
Dominos Pizza Inc.
08.2023 - 11.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Camp Counselor
YMCA Child Development Center
05.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Implemented rules and regulations to enforce discipline and compliance.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
Sales Assistant
Multicreditos
01.2022 - 08.2022
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
English Teacher
Escola Municipal De Laginha
01.2021 - 12.2021
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Supported student skill development in alignment with personal and academic goals.
- Kept classroom organized, clean and safe for students and visitors.
Education
Majoring Portuguese And English -
Universidade Estácio De Sá
11.2023
No Degree - English Language And Literature
CNA English School
Brazil04.2023
High School Diploma -
Colégio Estadual Cecentino Pereira Maia
Filadalfia, Brazil 12.2021
Skills
- File Management
- Administrative Support
- Office Management
- Working with a team
- Organization Skills
- Determined
Details
Salvador, Brazil, Leadership Skills, Communication, Customer Service, Ability to Work in a Team, Communication Skills, Painting, Acting, Drawing, Portuguese, English, References available upon request
Languages
Portuguese
Native or Bilingual
English
Professional Working
Timeline
Receptionist
The Braces Place, Dr. Robert Garrison
08.2023 - 11.2023
Customer Service Representative
Dominos Pizza Inc.
08.2023 - 11.2023
Camp Counselor
YMCA Child Development Center
05.2023 - 08.2023
Sales Assistant
Multicreditos
01.2022 - 08.2022
English Teacher
Escola Municipal De Laginha
01.2021 - 12.2021
Majoring Portuguese And English -
Universidade Estácio De Sá
No Degree - English Language And Literature
CNA English School
High School Diploma -
Colégio Estadual Cecentino Pereira Maia
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