Gizelle Dela Paz
San Marcos,CA
Summary
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Hooters
08.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Cashier/Food Preparation Worker
Poki Poki
05.2021 - 07.2022
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Aeropostale
07.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Science - Psychology
California State University San Marcos
San Marcos, CA05.2024
Skills
- Dining Customer Service
- Food Preparation and Safety
- Hospitality Service Expertise
- Natural Leadership
- Workflow Coordination
- Adaptable and Flexible
Timeline
Server
Hooters
08.2022 - Current
Cashier/Food Preparation Worker
Poki Poki
05.2021 - 07.2022
Sales Associate
Aeropostale
07.2018 - 08.2019
Bachelor of Science - Psychology
California State University San Marcos
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