Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Gladys Garcia

Dugspur,VA

Summary

Dynamic and goal-oriented professional with a strong background in customer service from HomeGoods and Casey’s Pizza House. Bilingual and skilled in teamwork, I excel in enhancing customer experiences and driving engagement. Proven ability to train staff and manage operations efficiently, ensuring high-quality service and satisfaction. Committed to continuous improvement and problem-solving.

Overview

5
5
years of professional experience

Work History

Sales Associate

HomeGoods
01.2025 - Current
  • Assisted customers in product selection, enhancing shopping experience through attentive service.
  • Maintained organized merchandise displays, ensuring products were visually appealing and accessible.
  • Processed transactions efficiently, managing cash register operations with accuracy and speed.
  • Educated customers on promotions and loyalty programs, increasing customer engagement and satisfaction.

Shift Leader

Casey’s Pizza House
08.2020 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Delivered and prepared high quality food to customers, kept customers happy with customer service skills, and handled money.

Student Shadow

Radford University
04.2025 - 05.2025
  • Observed speech therapy sessions to gain practical insights.
  • Assisted client in enhancing pronunciation skills.

Cadet Teacher

Virginia Teachers for Tomorrow
08.2023 - 12.2024
  • Assisted classroom teachers with grading, record keeping, and other administrative tasks.
  • Observed classrooms.
  • Worked hands-on with children from grades K-12.
  • Learned variety of specific teaching techniques.

Tutor

National Honor Society
04.2023 - 05.2024
  • Provided comprehensive feedback on student progress, including areas for improvement and successes.
  • Tutored children in 8th grade on the subject of math, guided them through several areas in Algebra.

Volunteer

Roanoke Refugee Partnership
04.2022 - 05.2024
  • Participated in community events on behalf of the organization.
  • Assisted refugees through direct educational support.
  • Assisted in organizing fundraising and supply drives.

Education

Communication Sciences And Disorders

Radford University
Radford, VA

High School Diploma -

Floyd County High School
Floyd, VA
05.2024

High School Diploma -

New River Community College
Dublin, VA
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented

Languages

Spanish
Native or Bilingual

Timeline

Student Shadow

Radford University
04.2025 - 05.2025

Sales Associate

HomeGoods
01.2025 - Current

Cadet Teacher

Virginia Teachers for Tomorrow
08.2023 - 12.2024

Tutor

National Honor Society
04.2023 - 05.2024

Volunteer

Roanoke Refugee Partnership
04.2022 - 05.2024

Shift Leader

Casey’s Pizza House
08.2020 - Current

Communication Sciences And Disorders

Radford University

High School Diploma -

Floyd County High School

High School Diploma -

New River Community College

Similar Profiles

CREATE PROFILE
Gladys Garcia