Gladys Ofori
Baltimore,MD
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Lawrence Adusei
10.2020 - 01.2024
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Fulfillment Center Associate (Amazon)
Sarah Cannon
09.2018 - 06.2019
- Enhanced order accuracy by diligently picking and packing items according to customer specifications.
- Streamlined fulfillment processes for increased efficiency through consistent organization of inventory and workspace.
- Reduced shipping errors by meticulously checking orders against packing slips before dispatching packages.
- Expedited order processing time with proficient use of warehouse management software and scanning equipment.
Education
High School Diploma -
Aggrey Memorial
Accra,Ghana06.2008
Skills
- Drawer Management
- Customer Complaint Resolution
Languages
Italian
Professional Working
Timeline
Customer Service Cashier
Lawrence Adusei
10.2020 - 01.2024
Fulfillment Center Associate (Amazon)
Sarah Cannon
09.2018 - 06.2019
High School Diploma -
Aggrey Memorial
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