Garrett Lammert
High Ridge
Summary
Dedicated to learning, growing, and succeeding in the workforce, I take a forward thinking approach to everything, as I prefer to face problems head on. Customer service has become my preferred field over years of experience, where I have developed strong communication skills, the ability to handle challenging situations with professionalism and empathy, and a consistent track record of building positive relationships with customers while ensuring their needs are met efficiently and effectively.
Overview
3
3
years of professional experience
Work History
Shift Lead
Walgreens
High Ridge, MO
05.2023 - Current
- Trained new hires and retrained employees on policy and procedures regularly.
- Oversaw resolution of complex customer service issues, ensuring customer satisfaction on a daily basis.
- Responsible for all management closing procedures, including: Keyholding, Cash/Safe handling, and the application of all store closing procedures.
Education
Some college (No degree) - Business administration
University of Missouri-St. Louis
St. Louis, MOSkills
- Project management
- Safety understanding
- Customer service
- interpersonal communication
- Document management
- Inventory control and record keeping
Additional Information
References available upon request
Timeline
Shift Lead
Walgreens
05.2023 - Current
Some college (No degree) - Business administration
University of Missouri-St. Louis