Glenda Atacely Portillo Torres
Everett,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Manager/Paralegal
Mills And Born, LLC
02.2023 - Current
- Assisted with complex litigation matters, coordinating discovery documents and organizing evidence exhibits.
- Managed a team of paralegals, providing training, support, and performance evaluations to achieve optimal results.
- Collaborated with attorneys to develop strategies for each case.
- Improved client satisfaction with enhanced communication strategies and regular progress updates.
- Contacted clients to schedule appointments and discuss progress of cases.
- Passionate about learning and committed to continual improvement.
- Created weekly, monthly, and quarterly expense reports.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Filling out documents for USCIS and Immigration court
- Preparing cases for court.
- Oversaw the hiring process for paralegal positions, selecting candidates who demonstrated exceptional skills and potential for growth within the firm.
- Interviewed clients to obtain information relevant to cases.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Contacted witnesses to testify under oath at court hearings.
- Assisted attorneys with reviewing and organizing witness reports.
Legal Assistant
Mills And Born, LLC
04.2019 - 12.2022
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Created weekly, monthly, and quarterly expense reports.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Provided professional services and support in a dynamic work environment.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
Cashier
Jay's Pizza, Ice Cream And Momo
01.2019 - 04.2019
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Learned duties for various positions and provided backup at key times.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to develop and implement creative solutions to complex problems.
Assistant
Holden Fruit & Produce Co Inc
08.2018 - 01.2019
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Resolved problems, improved operations and provided exceptional service.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Cashier
Market Basket
05.2016 - 08.2016
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Performed cash, card and check transactions to complete customer purchases.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Science - Paralegal Studies
Bunker Hill Community College
Charlestown, MA12.2024
High School Diploma -
Everett High School
Everett, MA06.2018
Skills
- Customer Service
- Case Summaries
- Document Preparation
- Calendar Management
- Legal counseling
- Document filing
- Pleading drafting
- Case File Management
- Legal Analysis
- Good Judgment and Decision Making
- Decision-Making
- Legal Correspondence
- Appointment Scheduling
- Relationship Building
- Critical Thinking
- Client Support
- Document organization
- Flexible Schedule
- Deadline Monitoring
- Document Review
- Correspondence and Legal Forms
- Inventory Management
- Immigration Law
- Billing Statements
- Court Document Filing
- Legal writing
- Filing System Organization
- Case Management
- Document Management
- Employee Training
- Schedule Coordination
- Client Billing
- Legal and Court Processes
- Time Management
- Organization
- Data Management
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Manager/Paralegal
Mills And Born, LLC
02.2023 - Current
Legal Assistant
Mills And Born, LLC
04.2019 - 12.2022
Cashier
Jay's Pizza, Ice Cream And Momo
01.2019 - 04.2019
Assistant
Holden Fruit & Produce Co Inc
08.2018 - 01.2019
Cashier
Market Basket
05.2016 - 08.2016
Associate of Science - Paralegal Studies
Bunker Hill Community College
High School Diploma -
Everett High School
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