Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenn Lim

Rosenberg,TX

Summary

Dynamic sales associate with proven expertise at Finish Line, excelling in customer service and point-of-sale operations. Skilled in building relationships and enhancing customer experiences, I effectively resolved inquiries and contributed to team success. Committed to delivering exceptional service, I consistently encouraged repeat business through attentive communication and problem-solving.

Overview

6
6
years of professional experience

Work History

Sales Associate

Finish Line
12.2018 - 06.2023
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to inform customer decisions.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions.
  • Collaborated with team members to meet daily sales goals and maintain store appearance.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

Kroger
10.2017 - 06.2018

As a cashier at Kroger it was my job to see if the customer grabbed the things they needed and to recommend them the next available item if the the first option was sold out. Making sure customers know what they are getting and giving them a great experience so that they will feel comfortable coming back.

  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash register balances throughout shifts.
  • Assisted customers with product inquiries and locating items in-store.
  • Collaborated with team members to ensure optimal store organization and cleanliness.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma - Health

George Ranch High School
Richmond, TX
06.2018

Skills

  • Customer service
  • Point-of-sale operation
  • Cash handling
  • Product knowledge
  • Relationship building
  • Customer inquiries
  • Communication skills
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills

Timeline

Sales Associate

Finish Line
12.2018 - 06.2023

Cashier

Kroger
10.2017 - 06.2018

High School Diploma - Health

George Ranch High School