Glenn Vania
Summary
Sales, Finance and Management expert with extensive experience in product sales, staff management and assessing client needs. Self-motivated sales and management professional experienced in fast-paced team environments. Relationship building and closing expert.
Results-driven Finance/Sales manager committed to continuous growth in sales revenue. Forward-thinking team leader skilled at operating departments efficiently to meet and exceed goals. Proactive and hardworking individual focused on continuous operational improvement. Business-minded Finance Manager promoting more than 20 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
Finance Manager/Director
Sun Harley-Davidson
03.2021 - Current
- Improved PVR and product penetrations by over 20%
- 3 President awards for maintaining finance contract penetrations and CSI benchmarks with Harley-Davidson Financial Services
- Contracted new and existing customers to discuss how their needs could be met through specific products and services.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Quoting financial product prices, credit terms, rates and protective products.
- Selecting correct products based on customer needs, product specifications and applicable regulations.
- Prioritizing tasks and projects to meet tight deadlines.
- Attended monthly/weekly sales meetings and finance/sales training monthly from Harley-Davidson
- Keep detailed records of daily activities through online customer and financial databases.
- Remitting and managing product payments and cancellations.
- Reviewed documentation and identified financial discrepancies where applicable.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Finance Manager
Mile High Harley-Davidson
10.2019 - 03.2021
- Improved PVR and product penetrations by over 30%
- Consecutive President awards for maintaining finance contract penetrations and CSI benchmarks with Harley-Davidson Financial Services
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Built, structured and implemented VIP maintenance program with rewards and discounts for customer engagement and retention.
- Contracted new and existing customers to discuss how their needs could be met through specific products and services.
- Quoted financial product prices, credit terms, rates and protective products.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Prioritized tasks and projects to meet tight deadlines.
- Attended and presented at monthly/weekly sales meetings and finance/sales training.
- Kept detailed records of daily activities through online customer and financial databases.
- Remitted and managed product payments.
- Identified partnership opportunities and established favorable business connections
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Finance Manager
Avalanche Harley Davidson
03.2019 - 10.2019
- Integral part of Finance team that was #1 Harley-Davidson Finance Department in the nation.
- Managed Finance Department, Supervised business office and sales staff.
- Negotiated prices and terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Quoted prices, credit terms, rates and protective products.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Prioritized tasks and projects to meet tight deadlines.
- Attended monthly sales meetings and finance/sales training daily.
- Kept detailed records of daily activities through online customer and financial databases.
- Kept up with current sales and promotions, policies regarding payment exchanges and collected bank stipulations to facilitate motorcycle delivery.
- Managed high volumes of financial activity in very fast-paced sales/promotion heavy environment.
Finance Director/Finance Manager
Moreland Group
06.2017 - 01.2019
- Consistently exceeded aggressive PVR and product penetration goals.
- Negotiated prices, terms of sales and service agreements.
- Contracted new and existing customers and discussed how their needs could be met through specific products and services.
- Quoted prices, credit terms, rates and protective financial products.
- Attended monthly sales meetings and finance/sales training.
- Kept detailed records of daily activities through online customer database.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Hit and exceeded PVR and financial product penetration goals consistently
Finance Manager
Infiniti of Denver
01.2014 - 03.2015
- Maintained platinum level CSI
- 12 straight months of PVR, warranty, and finance bonus.
- Managed Finance Department, 10 sales guides, and office staff.
- Established and maintained excellent relationships with numerous lenders.
- Performed audits for compliance, accuracy and timely funding.
- Contracted new and existing customers to discuss how their needs could be met through specific products and services.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient reports in various financial databases.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
Finance Director
Kuni Land Rover Denver East
03.2013 - 01.2014
- Maintained CSI above zone and region
- Contracted new and used Vehicles
- Analyzed credit for lending and assigned appropriate rates
- Established and maintained great working relationships with lenders
- Supervised office staff and audited all files for accuracy and timely funding.
- Negotiated prices, terms of service contracts, Gap and maintenance agreements.
- Contracted new and existing customers to discuss how their needs could be met through specific finance products and services.
- Attended monthly sales/finance meetings and quarterly sales/finance training.
- Worked closely with Sales Managers and Sales Guides to maximize customer experience and profit.
- Generated financial and operational reports to assist management with business strategy.
Finance Manager
Fisher Honda/Kia
04.2011 - 01.2013
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Established and maintained excellent relationships with numerous lenders.
- Performed audits for compliance, accuracy and timely funding.
- Contracted new and existing customers to discuss how their needs could be met through specific products and services.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient reports in various financial databases.
- Drove profit increases through market research and strategic asset management to meet dynamic industry conditions
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
Finance Director/Finance Manager
Planet Automotive Group
01.2006 - 03.2011
- Increased PVR by 20% compared to previous Finance Managers
- Negotiated prices, terms of sales and service agreements at 2 locations.
- Contracted new and existing customers to discuss how their needs could be met through specific products and services.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Recorded accurate and efficient records in customer/finance database.
- Attended weekly/monthly sales and finance meetings.
- Maintained knowledge of current sales and lender promotions.
National Independent Dealer Program Manager
Centrix FInancial
01.2005 - 01.2006
- Increased sales volume by adding accounts in assigned southeastern territory
- Worked with Centrix Representatives and Regional Managers to prospect and expand dealer base as well as get new dealers/dealer groups approved for business.
- Collaborated with Vice Presidents and Corporate Managers to assess and customize program capabilities, features and testing demands.
- Contacted existing customers to discuss how their needs could be met through specific financial products and services.
- Joined underwriting team for 2 months to learn program and tolerances.
- Identified correct programs based on dealers needs, financial product specifications and applicable regulations.
- Engaged with dealers, partners and constituent groups to create positive, trusting and professional relationships.
- Created sales contacts with new and existing accounts.
- Met existing and prospective dealers to review current services and expand sales opportunities.
- Attended numerous functions and events to promote Centrix Financial.
Education
Over 140 College Credits Earned - Criminal Justice/Sociology
Eastern Illinois/Governors State University
Charleston, IL08.1995
Skills
- Over 20 years of Sales/Finance and Management experience
- Strong interpersonal skills
- Resolution-oriented
- Dependable
- Positive outlook
- Energetic and driven
- People-oriented
- Flexible
- Expert at maintaining stellar Lender Relationships
- Fiscal Reporting
- Performance Analysis
- Regulatory Compliance
- Continuous Striving for Improvement
- Coaching and Training
- Improvement Recommendations
- Customer Relationship Development
- Performance Reviews
- Insurance/protective Products
- Risk Management
- Credit Analysis
- Business Relationship Management
- Willing to Learn
- Goal Setting
- Proactive and Focused
- Sales Support
- Team Building Leadership
- Word Processing
- Customer Satisfaction
Timeline
Finance Manager/Director
Sun Harley-Davidson
03.2021 - Current
Finance Manager
Mile High Harley-Davidson
10.2019 - 03.2021
Finance Manager
Avalanche Harley Davidson
03.2019 - 10.2019
Finance Director/Finance Manager
Moreland Group
06.2017 - 01.2019
Finance Manager
Infiniti of Denver
01.2014 - 03.2015
Finance Director
Kuni Land Rover Denver East
03.2013 - 01.2014
Finance Manager
Fisher Honda/Kia
04.2011 - 01.2013
Finance Director/Finance Manager
Planet Automotive Group
01.2006 - 03.2011
National Independent Dealer Program Manager
Centrix FInancial
01.2005 - 01.2006
Over 140 College Credits Earned - Criminal Justice/Sociology
Eastern Illinois/Governors State University
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