Summary
Overview
Work History
Education
Skills
Websites
Timeline
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GLENN WATSON

Austin

Summary

Dynamic professional with extensive experience in sales, demonstrating a proven track record of exceeding performance targets. Expertise in interpersonal communication, management, and analytical skills enhances the ability to excel in high-pressure environments. Recognized as a six-time President's Club winner and a consistent top performer, achieving five consecutive quarters above quota. A strong commitment to learning and adaptability drives continuous professional growth and success. Eager to leverage these skills and accomplishments in a challenging new role.

Overview

11
11
years of professional experience

Work History

Leasing Consultant

Greystar
08.2023 - Current
  • As a Leasing Consultant at Greystar, responsibilities include guiding prospective tenants through the leasing process while ensuring their needs are met
  • This role involves showcasing properties, addressing inquiries, and facilitating contracts with a strong emphasis on customer service
  • Building lasting relationships with clients is essential, as is a keen understanding of market trends to effectively promote available units
  • Successfully increased occupancy rates through strategic marketing initiatives and exceptional customer service
  • Developed and maintained strong relationships with prospective tenants, resulting in a higher conversion rate of inquiries to signed leases
  • Implemented training programs that resulted in five consecutive quarters of team performance above quota

Luxury Concierge

The Quincy
01.2023 - 08.2023
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.

Grubhub Driver

GrubHub
02.2022 - 08.2023


  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Owner-Better to You Retailers

Amazon FBA
07.2018 - 02.2022
  • Managed day-to-day business operations.
  • Developed and maintained marketing strategies through SEO optimized listings.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction reviews by implementing efficient business processes and providing exceptional service.

Remodeling Consultant

Power Home Remodeling
08.2017 - 09.2018
  • In the role of Remodeling Consultant at Power Home Remodeling, the focus was on providing expert guidance to homeowners seeking renovation solutions
  • This position required an understanding of design principles and the ability to translate client visions into actionable plans
  • Collaborating with the installation teams ensured that projects were executed to the highest standards
  • Achieved significant sales growth by effectively presenting remodeling solutions to clients
  • Qualified for the Power Performance Tournament, highlighting exceptional sales capabilities as top 64 out of 1200 Consultants
  • Maintained a high level of customer satisfaction through consistent follow-up and support throughout the remodeling process

Field Sales Manager

Vector Marketing
05.2014 - 08.2017


  • Led office in personal sales as top 5 representative 2014-2017
  • Emphasis was placed on developing individual team members to enhance overall performance
  • Consistently surpassed sales goals, earning recognition as a six-time President's Club winner
  • Led Office as top 10% Sales year over year
  • Trained and mentored sales representatives on effective sales techniques, resulting in an increase in office sales closures by 5%

Education

High School -

Scotch Plains Fanwood High School
06.2010

Skills

  • Customer Service
  • Sales Growth
  • Relationship Management
  • Team Leadership
  • Market Trends
  • Training Programs
  • Building rapport
  • CRM software
  • Telephone and email etiquette
  • Sales techniques

Timeline

Leasing Consultant

Greystar
08.2023 - Current

Luxury Concierge

The Quincy
01.2023 - 08.2023

Grubhub Driver

GrubHub
02.2022 - 08.2023

Owner-Better to You Retailers

Amazon FBA
07.2018 - 02.2022

Remodeling Consultant

Power Home Remodeling
08.2017 - 09.2018

Field Sales Manager

Vector Marketing
05.2014 - 08.2017

High School -

Scotch Plains Fanwood High School

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