Summary
Overview
Work History
Education
Skills
Timeline
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GLODI MATSINGI

NEWARK,TX

Summary

Dynamic leader with a proven track record at ENVISION EXECUTIVE, enhancing customer satisfaction and achieving departmental goals through strategic planning and team development. Skilled in complex problem-solving and multilingual communication (French, English, Spanish, Lingala, Swahili), I excel in building high-performing teams and improving operational efficiency.

Overview

4
4
years of professional experience

Work History

MANAGER

ENVISION EXECUTIVE
02.2024 - 07.2024
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Cross-trained existing employees to maximize team agility and performance.

Inbound Stower

AMAZON
08.2021 - 02.2024
  • Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
  • Improved warehouse organization by accurately stowing inbound items in designated locations.
  • Ensured accurate inventory counts by diligently scanning and recording all incoming products.
  • Separated damaged items from functional ones before placing on shelves.

SUPERVISOR

DFW International Airport
01.2020 - 07.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Inbound Stower

Samsung Warehouse
08.2020 - 01.2021
  • Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
  • Improved warehouse organization by accurately stowing inbound items in designated locations.
  • Ensured accurate inventory counts by diligently scanning and recording all incoming products.
  • Separated damaged items from functional ones before placing on shelves.

Education

No Degree - Political Science

Richland College
Dallas, TX

Associate of Science - Psychology

CATHOLIC UNIVERSITY OF CONGO
KINSHASA
04.2020

High School Diploma -

INSTITUT VEDRUNA
KINSHA DEMOCRATIC REPUBLIC OF CONGO
07.2018

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Training and Development of associates
  • Generate funds for the company
  • Marketing
  • Generate funds for non-profits
  • Speak 5 languages : French, English, Spanish, Lingala, Swahili

Timeline

MANAGER

ENVISION EXECUTIVE
02.2024 - 07.2024

Inbound Stower

AMAZON
08.2021 - 02.2024

Inbound Stower

Samsung Warehouse
08.2020 - 01.2021

SUPERVISOR

DFW International Airport
01.2020 - 07.2021

No Degree - Political Science

Richland College

Associate of Science - Psychology

CATHOLIC UNIVERSITY OF CONGO

High School Diploma -

INSTITUT VEDRUNA

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GLODI MATSINGI