Gloria Aguirre
Castaic ,CA
Summary
Achieved personal development goals by implementing effective strategies for positive results. Delivered insights into the dental industry that informed decision-making processes. Cultivated a proactive approach to problem-solving that enhanced overall team effectiveness.
Overview
28
28
years of professional experience
Work History
Legal Counsel
Consulado General De México
Culiacán, Sinaloa MX
05.1994 - 06.2016
- Advised on legal compliance and regulations affecting diplomatic operations.
- Drafted, reviewed, and negotiated contracts to protect consulate interests.
- Represented the consulate in legal proceedings and negotiations with external parties.
- Provided counsel on immigration law and extradition procedures for clients.
- Provided counsel on immigration law and procedures for citizens and clients.
- Developed training programs on legal protocols for consulate staff.
- Collaborated with government agencies to ensure adherence to international laws.
- Led initiatives to enhance legal processes and improve operational efficiency.
- Provided expert legal advice on complex matters for informed decision-making and risk mitigation.
Supervisor/Coordinator
Newport Dental
01.2013 - 01.2014
- Overlook all general office obligations as well as making sure our clients/patients are treated with respect and cater to their needs by providing them with proper manners and adequate treatment presentations.
- Data entry, Claims adjustments, Billing, tracers, and increased treatment presentation sales by 60%
- Assign business office tasks to personnel on down time. Examples would be: Calling patients for recalls or continue with treatment, purging charts, sending out birthday wish cards, and other positive use of office time.
- Answer phones, schedule appointments, specialist referrals.
- Arrange outside for companies to handle the collections, patient financing, and any related manners.
Administrator
Aqua Dental
01.2010 - 01.2012
- Overlook all general office obligations as well as making sure our clients/patients are treated with respect and cater to their needs by providing them with proper manners and adequate treatment presentations.
- Arrange outside for companies to handle the collections, patient financing, and any related manners.
- Hiring and supervising the work of all employees.
- Controlling the expense of inventory.
- Analyzing office and implementing policies to improve the financial health of the practice as well as staff members.
- Recognize successful performance by staff members, and uncover problem areas in the practice before they become serious matters.
- Assign business office tasks to personnel on down time. Examples would be: Calling patients for recalls or continue with treatment, purging charts, sending out birthday wish cards, and other positive use of office time.
- Monitor and regulate employees’ use of sick days, vacation days, and unpaid leave.
- Data entry, Claims adjustments, Billing, tracers, and increased treatment presentations by 45%.
- 7 employees under my supervision.
- Promote office at city functions, mailers expos, carnivals, and other events.
Administrator
Dr. Pueblos
01.1996 - 01.2006
- Overlook all general office obligations as well as making sure our clients/patients are treated with respect and cater to their needs by providing them with proper treatment presentations.
- Answer phones, schedule appointments, specialist referrals, fax and receive faxed documents as needed.
- Data entry, Claims adjustments, Billing, tracers, and increased treatment presentations by 45%.
- 6 employees under my supervision.
- Promote office at city functions and carnival events.
Interpreter
City of South Gate
01.2000 - 01.2004
- Translate council meetings, minutes, hearings, city magazine and voting pamphlets from English to Spanish.
Administrator/Manager
Dr. Lee
01.1988 - 01.1996
- Overlook all general office obligations which included catering with utmost respect to our patients.
- Double monthly earnings from $35,000 to $70,000.
- Answer phones, schedule appointments, specialist referrals.
- Make sure we had all billing to date and increased treatment presentations by 50%.
- Under my management I had 2 supervisors and 8 general employees.
- Promote office at city functions and carnivals.
Education
J.D. - Law
Universidad Autónoma De Sinaloa
Sinaloa Mx.05.1996
M.S. - Modern Language (Spanish) & International Legal Studies
University of Arizona
Tucson, AZ01.1996
Skills
Executed bilingual communication strategies in English and Spanish, ensuring accurate information exchange across diverse audiences
Achieved a positive team dynamic by promoting open communication and approachability Enhanced team performance through targeted support and resource allocation Cultivated an environment that empowered team members to contribute ideas and solutions
Managed workload effectively to ensure timely completion of projects without compromising quality
Managed competing priorities by collaborating with various teams, demonstrating problem-solving skills and a commitment to excellence
Achieved seamless adaptation to new software programs, enhancing service delivery Cultivated a strong commitment to excellence in customer service Maximized productivity through proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook Utilized extensive knowledge of dental software, including SoftDent, EagleSoft, and Dentrix, to improve workflow efficiency
RELEVANT SKILLS AND KNOWLEDGE AQUIRED THROUGH EDUCATION AND VOLUNTEERING
Volunteering services for the Mexican Consulate and the Comite Mexicano Civico Patriotico of Los Angeles as well as their annual independence parade & banquet in September 2014.
Languages
Spanish
Native or Bilingual
Timeline
Supervisor/Coordinator
Newport Dental
01.2013 - 01.2014
Administrator
Aqua Dental
01.2010 - 01.2012
Interpreter
City of South Gate
01.2000 - 01.2004
Administrator
Dr. Pueblos
01.1996 - 01.2006
Legal Counsel
Consulado General De México
05.1994 - 06.2016
Administrator/Manager
Dr. Lee
01.1988 - 01.1996
M.S. - Modern Language (Spanish) & International Legal Studies
University of Arizona
J.D. - Law
Universidad Autónoma De Sinaloa