Gloria McMaster
Walmart
Woodbridge,VA
1
Certification
49
years of professional experience
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Work History
Cashier
7 Months- Walmart cashiers performed various essential tasks that ensured smooth operations at the checkout. Their primary duties were scanning Items, efficiently scanning products to process sales. Processing payments, and various payment methods, including cash, credit, and debit cards. Provided change, accurately giving change to customers. Greeted customers, answered questions, and assisted with inquiries to enhance overall shopping experience. Maintained clean and organized checkout area to promote positive customer interactions. Assisting Customers: Helping customers find items and providing general assistance as needed.
- Related Skills:
- Processed high-volume transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained organized cash register area to ensure smooth operations.
Financial Management Analyst (This is a federal job) Duties, Accomplishments and Related Skills
2 Years 10 Months- Acted as the Financial Management Analyst under the general supervision of the Defense Finance and Accounting Service (DFAS). Facilitated funding for over 200 Paying Agents supporting Congressional members of the United States Senate and House of Representatives on travel missions for the U.S. Government. Oversaw management of $1.5 million annually. Reviewed and analyzed financial programs, including day-to-day finance and accounting operations for the Pentagon Disbursing Office. Verifies the validity and integrity of financial entitlements. Performs as the Deputy Disbursing Officer. Performs accounting work, including the review and maintenance of accounting records, preparation, analysis, and interpretation of financial statements.
- Pentagon 1B847
- Analyzed financial data to support budget formulation and execution processes.
- Developed and maintained financial models to forecast budgets and expenses.
- Collaborated with cross-functional teams to enhance financial reporting accuracy.
Computer Assistant
2 Years 11 Months- Administered and supported the Microsoft Systems using the System Center Configuration Manager. Participates in establishing the desktop configuration standards, also known as "baseline image." Configures, deploys, troubleshoots desktop and laptop Windows systems in both Active Directory (AD) and non-AD environments. Analyzes desktop problems and service tickets to identify trends and patterns that may require additional action and makes specific proposals. Administration duties and more complex detailed review and analysis. Assisted in developing customer support policies, procedures, and standards to enhance service delivery. Install, configure, upgrade, and troubleshoot any hardware and software components. Coordinate and schedule IT hardware moves, and hardware pickup and returns. Report, respond and resolve customer requests. Refer to more difficult requests to the appropriate levels.
- Fort Belvoir
- Series: 338 Pay Plan GS Grade 07
- Hours per week: 40
Sales Associate
7 Months- Performed various essential tasks to ensure smooth operations at the checkout. Scanned items and efficiently processed sales transactions. Processed payments through various methods, including cash, credit, and debit cards. Provided accurate change to customers when necessary. Greeted customers, answered questions, and assisted with inquiries. Maintained a clean and organized checkout area to enhance the customer experience. Assisted customers in finding items and provided general support as needed.
- Related Skills:
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed cash drawer, ensuring accurate cash handling and reconciliation at shift end.
Financial Management Analyst (This is a federal job) Duties, Accomplishments and Related Skills
9 Months- Acted as the Financial Management Analyst under the general supervision of the staff accountant and conducted reviews and analyses of financial programs, including day-to-day finance and accounting operations for the DRM. Verifies the validity and integrity of financial entitlements. Conducted comprehensive reviews, special studies, and internal examinations of resource management and financial functions. Reviewed and maintained accounting records, prepared and interpreted financial statements, and modified systems to align with local needs. (i.e., Defense Travel System, Wide Area Workflow). Serves as the focal point for the processing of customer requirements related to DTS. The primary Defense Travel Administrator (DTA) for the Defense Travel System (DTS).
- Fort Dix
- Analyzed financial data to support budgeting and forecasting initiatives.
- Developed reports for senior management to enhance decision-making processes.
- Collaborated with cross-functional teams to streamline financial operations and compliance.
Sales Associate
9 Months- Handled various essential tasks that ensured smooth operations at the checkout. Scanned items and processed sales efficiently. Processed payments using various methods, including cash, credit, and debit cards. Provided accurate change to customers when necessary. Greeted customers, answered questions, and assisted with inquiries. Maintained a clean and organized checkout area to enhance customer experience. Assisted customers in finding items and provided general assistance as needed.
- Related Skills
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to streamline operations.
Finance and Accounting Specialist
27 Years 3 Months- Completed various assignments
- Managed financial transactions, ensuring compliance with federal regulations and Army policies.
- Analyzed budgetary data to identify variances and recommend corrective actions.
- Developed and implemented streamlined accounting processes to enhance operational efficiency.
Education
Associate's degree
Credits Earned: 60 Semester hours
Associate's Degree
- Credits Earned: 39 Semester hours
- Major: Accounting
Associate's Degree
- Credits Earned: 39 Semester hours
- Major: Accounting
High School or equivalent - General
Skills
Customer service
Client assistance
Customer assistance
Time management skills
Cash handling
Point-of-sale systems
Attention to detail
Work ethic and integrity
Certification
Certification: Security Plus 05/2013
Timeline
Cashier
Walmart
2024.11 - 2025.06Read More
Financial Management Analyst (This is a federal job) Duties, Accomplishments and Related Skills
Defense Finance and Accounting Service
2011.11 - 2014.09Read More
Sales Associate
Walmart
2011.02 - 2011.09Read More
Computer Assistant
Defense Finance and Accounting Service
2008.12 - 2011.11Read More
Financial Management Analyst (This is a federal job) Duties, Accomplishments and Related Skills
Resource Management Office
2008.03 - 2008.12Read More
Sales Associate
JC Penny
2004.03 - 2004.12Read More
Finance and Accounting Specialist
United States Army
1976.11 - 2004.02Read More
William L. Dickinson High School
High School or equivalent from General
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Northern Virginia College
Associate's degree
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Northern Virginia College
Associate's Degree
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Northern Virginia College
Associate's Degree
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