Gloria Diaz
Indio,CA
Summary
Compassionate and detail-oriented student nurse with hands-on clinical experience in acute care settings. Demonstrated strengths include critical thinking, problem-solving, patient advocacy, and bilingual in the Spanish language. Eager to transition into the professional nursing role. Dedicated to providing safe, evidence-based, patient-centered care.
Overview
4
4
years of professional experience
Work History
Patient Liaison / Patient Referral Coordinator
Circe Healthcare
Palm Desert, California
12.2022 - 08.2024
- Facilitated effective communication between patients and healthcare providers to ensure clarity and understanding of treatment plans.
- Coordinated patient appointments and developed follow-up care plans to streamline patient pathways and enhance continuity of care.
- Collaborated with interdisciplinary teams to implement strategies that improved overall patient experience and satisfaction.
- Educated patients about healthcare resources and services available.
Barista
Starbucks
Indio, California
06.2022 - 12.2022
- Collaborated with team members to streamline daily operations and enhance service quality.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Trained new baristas on beverage preparation and customer interaction techniques to foster effective team integration.
Server
Olive Garden
Palm Desert, California
01.2021 - 05.2022
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
Associate of Science - Nursing
College of The Desert
Palm Desert, CA05-2026
Bachelor of Arts - Communications - Human And Organizational
California State University, San Bernardino
San Bernardino, CA05-2022
Certifications and Continuing Education
- Eligible for NCLEX exam June 2026
- BLS, ACLS, & NIH Stroke Scale Certification - American Heart Association
Clinical Experience
- Eisenhower Medical Center (Fall 2024 - May 2026): Medical-Surgical (510 hrs.), Obstetrics (54 hrs.), Emergency Dept (115 hrs.), Critical Care (50 hrs.)
- Caleo Bay Assisted Living and Memory Care (Fall 2024 - December 2024): Geriatrics (54 hrs.)
- Telecare Riverside County Psychiatric Health Facility (Spring 2025): Psychiatric Nursing (54 hrs.)
- Desert Aids Project DHS (Spring 2026): Pediatrics (54 hrs.)
Volunteer Experience
Community Street Medicine and Desert Healthcare District & Foundation:
- Volunteered in community healthcare settings providing screenings, basic medical care, and patient support to underserved populations with limited or no access to insurance or healthcare services.
Timeline
Patient Liaison / Patient Referral Coordinator
Circe Healthcare
12.2022 - 08.2024
Barista
Starbucks
06.2022 - 12.2022
Server
Olive Garden
01.2021 - 05.2022
Associate of Science - Nursing
College of The Desert
Bachelor of Arts - Communications - Human And Organizational
California State University, San Bernardino