Gloria Diaz

• Managed daily operations, ensuring compliance with check cashing regulations.
• Trained and supervised staff to enhance customer service and efficiency.
• Processed transactions swiftly, maintaining accuracy in cash handling procedures.
• Implemented promotional strategies to increase store visibility and foot traffic.
• Collaborated with management on operational improvements and policy updates.

Make schedule

Handling with large amounts of money

• Supervised daily operations and ensured adherence to company policies.
• Trained new employees on store procedures and customer service standards.
• Changed floor plans for different seasonal
• Unloaded truck
• Stock
• Cashier
• Customer Service
• Trained employees on new processes or procedures as needed.

• Managed high-volume inbound calls to assist patients with healthcare inquiries.
• Coordinated appointment scheduling for patients to ensure efficient service.
• Utilized electronic health record systems to update patient information promptly.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.