Gloria Norfleet
Ahoskie,NC
Summary
Motivated Cosmetology Instructor with integrated technology expertise provides classroom atmosphere conducive to continuous learning and student retention. Demonstrated experience and success teaching adult learners. Promotes student success through timely communication, growth-based feedback and strategy implementation that meet student needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hair Stylist
Diverse Beauty
02.2021 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Hairstylist Manager
Impressive Tresses
06.2015 - 02.2021
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
- Increased salon revenue by effectively upselling additional services, such as color treatments, deep conditioning, and styling products.
- Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
- Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
Hairstylist Manager
Salon Ten
01.2013 - 05.2015
- Trained junior hairstylists in advanced cutting techniques, resulting in increased skill levels and customer satisfaction ratings.
- Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
- Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth within the company.
Education
No Degree - Cosmetology Education
02.2004
Skills
- Customer Consultation
- Highly motivated self-starter
- Outstanding client retention
- Relationship building and management
- Business Management
- Quick Learner
- NC Licensed Cosmetologist
Certification
- Licensed Cosmetology Instructor - March 2024
- Licensed Cosmetologist - February 2004-Present
Timeline
Hair Stylist - Diverse Beauty
02.2021 - Current
Hairstylist Manager - Impressive Tresses
06.2015 - 02.2021
Hairstylist Manager - Salon Ten
01.2013 - 05.2015
Mitchells Hairstyling Academy - No Degree, Cosmetology Education
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