Gloria Ramos
Albuquerque,New Mexico
Overview
6
6
years of professional experience
Work History
Bartender and Server
Red Robin
Albuquerque, NM
11.2022 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted customers and provided excellent customer service.
Dog Sitter
Rover.com
Albuquerque, NM
05.2022 - Current
- Maintained a clean and safe environment while caring for the animals.
- Ensured that each dog was provided with food, water, and rest as needed.
- Administered medication to pets according to veterinarian instructions when necessary.
- Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
Dasher
DoorDash
Albuquerque, NM
07.2020 - 11.2021
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
Kennel Staff Assistant
Ridgeview Veterinary Hospital
Los Alamos, NM
06.2019 - 10.2019
- Assisted veterinarians with medical care of animals such as administering medications or assisting during surgery.
- Cared for and monitored animals in kennel setting, providing food, water and exercise.
- Maintained records of animal care activities such as feeding schedules, treatments administered or other health related concerns.
Sandwich Artist/Cashier
Subway
Los Alamos, NM
06.2018 - 08.2018
- Prepared food items such as sandwiches, salads, soups, and drinks, and baked bread and cookies according to customer orders or company recipes.
- Assisted in the training of new staff members on proper sandwich-making techniques.
- Operated cash registers to process payments from customers.
- Greeted customers and provided product knowledge.
Education
Bachelor of Arts - Criminology
University of New Mexico
Albuquerque, NM01-2024
Skills
- Engaging personality
- Handling difficult and intoxicated individuals
- Hardworking
- Outstanding customer service
Timeline
Bartender and Server
Red Robin
11.2022 - Current
Dog Sitter
Rover.com
05.2022 - Current
Dasher
DoorDash
07.2020 - 11.2021
Kennel Staff Assistant
Ridgeview Veterinary Hospital
06.2019 - 10.2019
Sandwich Artist/Cashier
Subway
06.2018 - 08.2018
Bachelor of Arts - Criminology
University of New Mexico