Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gloria Torres

San Benito,TX

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dependable candidate successful at managing multiple priorities with a positive and empathetic attitude.

Overview

8
8
years of professional experience

Work History

Adult Mental Health Rehabilitation Case Manager

Tropical Texas Behavioral Health
Harlingen, TX
11.2024 - 12.2025
  • Developed individualized treatment plans tailored to client needs and goals.
  • Coordinated with multidisciplinary teams to provide comprehensive support services for clients.
  • Assisted clients in accessing community resources and mental health services effectively.
  • Conducted assessments to evaluate client progress and adjust care strategies accordingly.

Caregiver

Family Leave
12.2022 - 11.2024
  • Provided 24/7 in-home care for a family member until full recovery.
  • While being a caregiver, I strengthen my skills in effective communication, empathy, problem-solving, and observation while providing emotional support.

Youth Care Worker

Compass Connections
Harlingen, TX
04.2022 - 12.2022
  • Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
  • Completed clear and concise documentation of youth behavior and actions.
  • Supported youth in accessing essential services to promote overall well-being.

Lead Manager

Little Caesar’s
Harlingen, TX
10.2017 - 03.2022
  • Managed opening and closing shifts while practicing proper safety and sanitation standards.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Contributed to a positive workplace culture by fostering open communication and collaboration among team members.

Education

Bachelor of Science - Psychology

The University of Texas Rio Grande Valley
Edinburg, TX
12-2022

No Degree - Academic Core Curriculum Completed

Texas State Technical College - Harlingen
Harlingen, TX

High School Diploma - undefined

San Benito High School
San Benito, TX
06-2017

Skills

  • Time management
  • Problem-solving
  • Organization and multitasking
  • Effective communication skills
  • Documentation and reporting
  • Team collaboration

Languages

English - Native or Bilingual
Spanish - Native or Bilingual

Timeline

Adult Mental Health Rehabilitation Case Manager

Tropical Texas Behavioral Health
11.2024 - 12.2025

Caregiver

Family Leave
12.2022 - 11.2024

Youth Care Worker

Compass Connections
04.2022 - 12.2022

Lead Manager

Little Caesar’s
10.2017 - 03.2022

High School Diploma - undefined

San Benito High School

Bachelor of Science - Psychology

The University of Texas Rio Grande Valley

No Degree - Academic Core Curriculum Completed

Texas State Technical College - Harlingen