Dynamic Clinical Medical Assistant with extensive experience at Medlink, excelling in patient intake and EKG performance. Proven ability to enhance patient flow and safety through effective appointment scheduling and infection control practices. Strong communication skills foster a compassionate environment, ensuring high-quality care and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Clinical Medical Assistant
Medlink
09.2021 - 06.2023
Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
Performed routine clinical procedures, including vital sign measurements and specimen collection.
Managed appointment scheduling and follow-up communications to optimize patient flow.
Maintained cleanliness and organization of examination rooms and medical equipment.
Supported clinic''s vaccination program by administering immunizations, tracking patient records, and providing information on vaccine schedules.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Minimized errors in billing and insurance claims by accurately recording patient information and verifying coverage details.
Maintained a clean and safe clinical environment through diligent sterilization of medical equipment and adherence to infection control protocols.
Prepared and administered medications to alleviate patient symptoms.
Ensured accurate diagnoses by proficiently collecting lab specimens and conducting routine tests.
Demonstrated expertise in performing EKGs, phlebotomy procedures, injections administration ensuring accuracy in each procedure performed.
Environmental Technician
North East Georgia Health Systems
10.2020 - 03.2021
Responded promptly to safety incidents, facilitating investigations and corrective actions.
Improved workplace safety by conducting regular inspections and identifying potential hazards.
Disposed of hazardous materials following safety protocols and environmental regulations.
Assisted in training new staff on cleaning procedures and safety practices.
Collaborated with healthcare staff to address urgent cleaning needs promptly.
Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.