Glory Nyenke
Murfreesboro,Tennessee
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Fire Korean BBQ & Bar
Murfreesboro, Tennessee
07.2024 - 09.2024
- Welcomed guests upon arrival.
- Ensured high-level client service to meet their expectations.
- Trained new server staff.
- Maintained awareness of menu items, garnishes, and ingredients.
- Prepared drinks according to standard recipes.
- Processed customer orders efficiently.
- Ensured food quality before serving to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Coordinated efforts with colleagues for smoothest workflow.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Armark
Murfreesboro, Tennessee
03.2020 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Master of Science - Public Health
Middle Tennessee State University
Murfreesboro, TN12-2025
Bachelor of Science - Physical And Health Education/Sports Pedagogy
Middle Tennessee State University
Murfreesboro, TN12-2023
Skills
- Order delivery practices
- Hostess support
- Food inspection
- Team member support
- Table resetting
- Daily specials memorization
- Take-out service
- Table setting knowledge
- Point of sale system
- Food safety practices
- POS operation
- Allergy awareness
- Hospitality service expertise
- Menu presentation
- Dining area maintenance
- Food and beverage pairings
- Positive and professional
- Exceptional customer service
- Effective customer upselling
- Service prioritization
Timeline
Server
Fire Korean BBQ & Bar
07.2024 - 09.2024
Server
Armark
03.2020 - 08.2023
Master of Science - Public Health
Middle Tennessee State University
Bachelor of Science - Physical And Health Education/Sports Pedagogy
Middle Tennessee State University
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