Glorymar Otero Velez

Advised clients on skincare and makeup products, enhancing their beauty routines and confidence. Demonstrated product application techniques, increasing customer satisfaction and engagement. Educated customers on ingredient benefits, promoting informed purchasing decisions and enhancing product value. Educated customers about the proper use of cosmetics, fragrances and other beauty items. Managed inventory levels to ensure product availability and optimal display aesthetics. Performed sales activities such as cashiering, stocking shelves, inventory management and customer service. Maintained an up-to-date knowledge of all beauty products available for sale.

I work with Agents and Customers and fulfill their needs within policy needs. Making adjustments, changes, endorsements, providing documentation, informing and educating agents and customers on all aspects of their policy.

• Collaborated with team members to enhance service delivery standards.
• Maintained up-to-date knowledge of insurance policies and industry trends.
• Resolved customer complaints in a professional manner while remaining empathetic to their concerns.

In charge of a classroom, responsible for the students' safety and day's education. Teacher leaves lesson plans which I must follow the instructions and provide the students with the assignments that the teacher expects to be completed that day.

Provided direct customer service and cashier duties while maintaining a clean and organized environment.