Godson Borogun
Houston,Tx
Summary
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Manager
Google
10.2023 - 12.2024
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Security Supervisor
Allied Universal Security Services
11.2023 - 08.2024
- Screened vendors and contractors before granting access to restricted areas within mall.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
Sales Manager
Microsoft
12.2022 - 10.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Agent
Gbemis Co.
02.2021 - 11.2022
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of different products and services to promote sales.
- Built relationships with customers and community to promote long term business growth.
Production Supervisor | Operations Management Development Program
Fed Ex
11.2019 - 04.2020
- Managed the forged department to hit daily operational metrics such as throughput/sales and /direct /indirect cost
- Increase product flow rate between operations via implementation of KPSS
- For work all sales representatives ensuring that customer satisfaction is maintained, and sales goals are consistently achieved
- Led multiple 6S initiatives to tackle safety and productivity issues across the entire branch
- Led multiple sales initiatives to drive sales goals and increase production from employees
Customer Service Representative
ESCO
07.2018 - 09.2019
- Responded to customer requests for products, services, and company information.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Computer Science
Vincennes University
High School Diploma -
Supreme College
Nigeria06-2014
Skills
- PROFIT & LOSS
- CUSTOMER SERVICE
- BUDGETING
- RISK MANAGEMENT
- STRATEGIC PLANNING
- COMMUNICATION
- FLEXIBLE
- CHANGE MANAGEMENT
- PROGRESS REPORTING
- LEADERSHIP
- ENGAGEMENT
- HIGH ENERGY
- CONTRACT NEGOTIATION
- SALES TRAINING
- PROBLEM RESOLUTION
- BOOTS-ON-THE-GROUND
Expertiseinterests
- PROFIT & LOSS
- CUSTOMER SERVICE
- BUDGETING
- RISK MANAGEMENT
- STRATEGIC PLANNING
- COMMUNICATION
- FLEXIBLE
- CHANGE MANAGEMENT
- PROGRESS REPORTING
- LEADERSHIP
- ENGAGEMENT
- HIGH ENERGY
- CONTRACT NEGOTIATION
- SALES TRAINING
- PROBLEM RESOLUTION
- BOOTS-ON-THE-GROUND
Timeline
Security Supervisor
Allied Universal Security Services
11.2023 - 08.2024
Sales Manager
Google
10.2023 - 12.2024
Sales Manager
Microsoft
12.2022 - 10.2023
Sales Agent
Gbemis Co.
02.2021 - 11.2022
Production Supervisor | Operations Management Development Program
Fed Ex
11.2019 - 04.2020
Customer Service Representative
ESCO
07.2018 - 09.2019
Computer Science
Vincennes University
High School Diploma -
Supreme College
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