Godson Oko
Bryan,TX
Summary
Dedicated professional with strong customer service skills, known for enhancing satisfaction and optimizing processes. Committed to delivering high-quality support and fostering collaboration within teams.
Overview
14
14
years of professional experience
Work History
Cashier
Ross Dress for Less
College Station, TX
11.2025 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at shift end.
- Assisted customers with product inquiries and returns, enhancing satisfaction.
- Collaborated with team members to optimize store layout and inventory management.
Online Personal Shopper
Walmart
Bryan, TX
11.2024 - 08.2025
- Curated personalized shopping experiences based on customer preferences and trends.
- Leveraged Walmart's online platform to enhance product visibility and availability.
- Developed efficient order fulfillment processes to optimize customer satisfaction.
- Collaborated with suppliers to ensure timely delivery of high-demand products.
Sales Associate
OfficeMax
College Station, TX
12.2020 - 04.2022
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction levels.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Implemented promotional strategies that increased foot traffic and boosted overall sales performance.
- Led team meetings to share best practices, improve communication, and drive collective success.
Sales Associate
Macy's
The Woodlands, TX
12.2014 - 05.2020
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new sales associates on product knowledge and effective sales techniques.
- Collaborated with team members to create visually appealing merchandise displays that attracted customers.
Student Ambassador
Lone Star College System
Houston, TX
06.2012 - 07.2014
- Facilitated campus tours for prospective students, enhancing engagement and providing essential information on programs.
- Collaborated with faculty and staff to promote events, increasing participation through strategic outreach efforts.
- Developed promotional materials that effectively communicated college offerings, contributing to improved visibility and student interest.
- Assisted in organizing and executing orientation sessions, ensuring a welcoming experience for new students transitioning to college life.
Education
Bachelor of Science - Information Management
South Texas College
McAllen, TX12-2026
Associate of Arts - Liberal Arts And Sciences
Houston Community College
Houston, TX12-2017
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Affiliations
Phi Theta Kappa, The National Society of Leadership and Success
Timeline
Cashier
Ross Dress for Less
11.2025 - 01.2026
Online Personal Shopper
Walmart
11.2024 - 08.2025
Sales Associate
OfficeMax
12.2020 - 04.2022
Sales Associate
Macy's
12.2014 - 05.2020
Student Ambassador
Lone Star College System
06.2012 - 07.2014
Bachelor of Science - Information Management
South Texas College
Associate of Arts - Liberal Arts And Sciences
Houston Community College