Compassionate and patient professional committed to overcoming challenges and driving organizational improvement. Proven ability to contribute effectively to team objectives while supporting future development initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Charles River Center
11.2021 - Current
Assist in the development and implementation of appropriate service plans with residents
Ensure residents are following the guidelines and expectations of the program, giving consequences or discharging when appropriate.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Residential Counselor
Vinfen
02.2019 - 06.2021
Provide non-medical clinical care to clients in residential facilities
Perform initial screening of clients on intake
Develop and implement case plans with clients
Monitor, evaluate and submit regular reports on client progress
Work collaboratively with other professionals within and outside of the facility, in order to best support the needs of clients
Work with clients' families to create strong support networks and to promote healthy relationships
Make referrals for other services or to other agencies, as required
Maintain client files
Mental health specialist
McLean Hospital
08.2019 - 03.2021
Performed direct nursing tasks including taking vital signs, assisting with activities of daily living and hygiene needs
Chart observation and activities, reporting pertinent changes in the patient's condition
Performed delegated or other specialized functions as educationally prepared
Responsible for providing counseling and casework services to patients
Assessing patients' mental status through interviews or observations and then developing treatment plans or making referrals to the appropriate services
Provide crisis intervention services to patients who are a danger to themselves or others
Monitor a patient's treatment progress and keep track of his or her status
Epic system for record progress note for all patients
TRANSIT AMBASSADOR
M.B.T.A
07.2018 - 03.2019
Educating guest offering them menu on how to ride on the train giving direction and description of location to customers
Identified issues promptly and notified immediately regarding potential project delays
Interacted enthusiastically with patients through positive engagement, active listening and respectful conversations
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
CASHIER REGISTER/ CUSTOMER REPRESENTATIVE
DUNKIN DOUNT'S
09.2017 - 08.2018
Assisting customer with order and checking for counterfeit money and make sure the drawer is accurate and correct
Giving customer the best and satisfaction with service
RESIDENTIAL COUNSELOR
A&B ASSOCIATE
Boston, MA
09.2017 - 01.2018
Monitored unusual behavior and dealt with any unpleasant situation
Ensure the clients stability, safety, health promotion and maintenance, and acquisition of community living skills
Assist in all aspects of home life such as meal planning and preparation, budgeting and leisure time
Maintain cleanliness of home, providing assistance with cleaning rooms and common areas and fully cleaning areas that residents do not have the skills to complete
Documenting all shift notes
Attends and actively participates in supervision and staff meetings
Engage the Kids in recreation activities
MENTAL HEALTH SPECIALIST
U.B.T.H PSYCHIATRIC HOSPITAL
, Nigeria
02.2015 - 11.2016
Company Overview: BENIN CITY NIGERIA
Performed direct nursing tasks including taking vital signs, assisting with activities of daily living and hygiene needs
Chart observation and activities, reporting pertinent changes in the patient's condition
Performed delegated or other specialized functions as educationally prepared
Responsible for providing counseling and casework services to patients
Assessing patients' mental status through interviews or observations and then developing treatment plans or making referrals to the appropriate services
Provide crisis intervention services to patients who are a danger to themselves or others
Monitor a patient's treatment progress and keep track of his or her status
Written records must be kept of all patient interactions
BENIN CITY NIGERIA
PATIENT CARE ASSISTANCE COORDINATOR
USELU HOSPITAL
, Nigeria
01.2014 - 01.2016
Company Overview: BENIN CITY
Performed direct nursing tasks including taking vital signs, assisting with activities of daily living and hygiene needs, and obtaining certain lab specimens
Chart observation and activities, reporting pertinent changes in the patient's condition
Performed delegated or other specialized functions as educationally prepared
Escorted and transported patients to and fro to different units (including the emergency unit) in the hospital by using stretchers and wheelchairs
Assisted in maintaining and providing a clean safe environment
Ordered; received and stored supplies and performed basic clerical functions
Participated in follow-up activities tracking clients, scheduled appointments and performed other related tasks
Provided case finding and recruitment of at risk person for comprehensive health services
BENIN CITY
Education
Bachelor of Science - Cyber Security
Southern New Hampshire University
NH
09-2026
High School Diploma -
GREAT OXFORD SECONDARY SCHOOL
Nigeria
04-2014
Skills
Hospital experience
Home health
Epic
Vital signs
Trauma-informed counseling
Multicultural sensitivity
Motivational interviewing
Residential treatment plans
Counseling and coaching
Client transportation
Progress monitoring
Substance abuse disorders
Patient education
HIPAA protocols
Boundaries establishment
Resident counseling
Self-care practices
Supply replenishment
EMR software updates
Safety management
Residential treatment programs
Client advocacy
Professionalism and ethics
Residential care
De-escalation techniques
Personal Information
Willing To Relocate: Anywhere
Authorized To Work: US for any employer
Certification
firstaid/cpr
Timeline
Assistant Manager
Charles River Center
11.2021 - Current
Mental health specialist
McLean Hospital
08.2019 - 03.2021
Residential Counselor
Vinfen
02.2019 - 06.2021
TRANSIT AMBASSADOR
M.B.T.A
07.2018 - 03.2019
CASHIER REGISTER/ CUSTOMER REPRESENTATIVE
DUNKIN DOUNT'S
09.2017 - 08.2018
RESIDENTIAL COUNSELOR
A&B ASSOCIATE
09.2017 - 01.2018
MENTAL HEALTH SPECIALIST
U.B.T.H PSYCHIATRIC HOSPITAL
02.2015 - 11.2016
PATIENT CARE ASSISTANCE COORDINATOR
USELU HOSPITAL
01.2014 - 01.2016
Bachelor of Science - Cyber Security
Southern New Hampshire University
High School Diploma -
GREAT OXFORD SECONDARY SCHOOL
Similar Profiles
Fatou MbyeFatou Mbye
Residential Counselor at Charles River CenterResidential Counselor at Charles River Center