Gokce Cakir
Charlottesville,VA
Summary
Detail-oriented professional with experience in healthcare, customer service, and business operations, including experience at the University of Virginia. Strong background in working with electronic systems, maintaining accurate records, preparing reports, and communicating with customers and cross-functional teams. Organized and dependable, with the ability to manage multiple priorities and adapt to changing needs in fast-paced environments.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Pharmacy Technician
UVA Medical Center
12.2025 - Current
- Maintain accurate electronic patient, prescription, and administrative records in accordance with organizational procedures and confidentiality requirements.
- Enter, review, and verify information across electronic systems to ensure data accuracy and resolve documentation discrepancies.
- Process insurance-related documentation and investigate issues requiring follow-up to support timely service.
- Coordinate with pharmacists, healthcare providers, patients, and team members to facilitate communication and efficient daily operations.
- Manage multiple priorities and time-sensitive requests in a fast-paced environment while maintaining accuracy and attention to detail.
- Maintain organized records and documentation to support operational and compliance requirements.
Supply Control Inventory Coordinator
UVA Medical Center
09.2024 - 12.2025
- Maintained accurate inventory records and documentation to support efficient daily operations and ensure data accuracy.
- Performed inventory counts, reconciliations, and audits, reviewing records and resolving discrepancies as needed.
- Investigated inventory, shipment, and supply-related issues and coordinated with appropriate teams to support timely resolution.
- Collaborated with cross-functional teams and departments to coordinate supply needs and maintain efficient workflows.
- Organized and maintained inventory-related information while following established organizational policies and procedures
- Managed multiple priorities and changing operational needs while maintaining accuracy, organization, and attention to detail.
Barista/Team Member
Starbucks
06.2024 - 09.2024
- Provided professional customer service, responded to questions, and resolved customer concerns in a fast-paced environment.
- Managed multiple priorities while maintaining accurate transactions, organized workflows, and timely service.
- Collaborated with team members to support daily operations and maintain an organized and efficient work environment.
Warehouse Associate
AMAZON
11.2023 - 01.2024
- Maintained accurate inventory and order information using electronic systems, handheld scanners, and other digital tools.
- Followed established procedures and system-generated instructions to complete time-sensitive tasks accurately and efficiently.
- Collaborated with team members to manage daily operational priorities and maintain organized workflows.
Customer Technical Support Representative
Gold Telecommunication
09.2019 - 08.2023
- Provided administrative and operational support to management and team members, helping coordinate daily activities and priorities.
- Coordinated meetings, maintained organized electronic files, and handled routine email correspondence with customers and internal departments.
- Prepared and maintained Excel reports, compiled information, and reviewed data to support management and operational decision-making.
- Managed and maintained customer information in the CRM system, ensuring accurate records and documentation of customer interactions.
- Responded to customer inquiries and resolved service-related issues while maintaining professional and effective communication.
- Collaborated with multiple internal departments to coordinate requests, resolve issues, and support efficient daily operations.
- Assisted with assigning and coordinating team tasks to help ensure priorities and operational needs were completed on time.
Sales Representative
Uluguc Energy System
10.2016 - 05.2018
- Coordinated meetings and communications with clients, vendors, and internal teams to support ongoing business activities and customer needs.
- Prepared proposals, presentations, reports, and other business documentation while ensuring information was accurate and organized.
- Maintained organized client records, correspondence, and supporting documentation throughout the sales and service process.
- Collaborated with cross-functional teams to coordinate client requests, follow up on action items, and support timely completion of business activities.
- Communicated with a broad range of external stakeholders and maintained professional relationships while addressing questions and resolving issues.
Procurement Intern
SKT Sealing Technologies
02.2016 - 06.2016
- Used SAP/ERP and purchasing systems to enter and maintain purchasing information, track orders, and support daily procurement activities.
- Organized and maintained purchasing documentation, including purchase orders, invoices, delivery receipts, and related electronic records.
- Collected, reviewed, and organized documentation required for import and customs processes, ensuring records were complete and accurate.
- oordinated with internal teams to obtain required information and documentation and support timely completion of procurement activities.
Education
Bachelor's degree - International Trade
Mehmet Akif Ersoy University
Burdur, TURKEY07-2016
Skills
- Administrative Support
- Administrative Coordination
- Meeting Coordination
- Email Correspondence
- Electronic File Management
- Document & Records Management
- Excel Reporting
- Data Compilation & Verification
- Microsoft Office Suite (Excel, Word, Outlook)
- Cross-Functional Collaboration
- SAP/ERP
Languages
English
Turkish
Timeline
Pharmacy Technician
UVA Medical Center
12.2025 - Current
Supply Control Inventory Coordinator
UVA Medical Center
09.2024 - 12.2025
Barista/Team Member
Starbucks
06.2024 - 09.2024
Warehouse Associate
AMAZON
11.2023 - 01.2024
Customer Technical Support Representative
Gold Telecommunication
09.2019 - 08.2023
Sales Representative
Uluguc Energy System
10.2016 - 05.2018
Procurement Intern
SKT Sealing Technologies
02.2016 - 06.2016
Bachelor's degree - International Trade
Mehmet Akif Ersoy University