Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gomolemo David Mabonela

Eastchester

Summary

Results-oriented server with a strong work ethic and exceptional customer service skills. Proven ability to anticipate customer needs and provide prompt and friendly service. Skilled in cash handling and guest engagement, with a focus on building positive experiences. Collaborative team player with a professional appearance and a commitment to cleanliness standards. Proficient in menu memorization and sales techniques to maximize upselling opportunities.

Overview

8
8
years of professional experience

Work History

Server

Leewood Golf Club
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Boca West Country Club
10.2024 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Prepared and served food and beverages to customers.
  • Memorized frequent customer preferences to build relationships and loyalty.
  • Listened to customer concerns and complaints and quickly rectified issues.
  • Used focus and memorization skills to keep track of tables and remember orders.

Server

Mill River County Club
05.2024 - 10.2024
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Used good communication skills to reduce guest dissatisfaction.
  • Listened to customer concerns and complaints and quickly rectified issues.
  • Processed payments and completed register transactions accurately.
  • Assisted with training of new staff members.

Server

Boca West Country Club
11.2023 - 05.2024
  • Provide excellent customer Service
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Make sure i up-sell all time
  • Arrange tables settings
  • Keep tables clean and tidy at all times
  • Deliver Checks And collect payments

Server

Ivory Manor Botique Hotel
09.2020 - 09.2023
  • Greeting and seating customers
  • Serve customers promptly
  • Maintain a friendly, courteous
  • And professional manner
  • Ensure presentation of food meets franchise standards at all times
  • Promote and sell products as well as up-sell on existing orders

Bartender

Ayeyep lifestyle
11.2017 - 08.2018
  • I was responsible for stock counting, making sure that the Costumer gets the right beverages as ordered, always Keeping clean and simple, need to know the difference in all the beverages I worked with

Education

Grade - Phake

Mabothe Senior Secondary School
01.2015

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Professional appearance
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Sales techniques

Timeline

Server

Leewood Golf Club
05.2025 - Current

Server

Boca West Country Club
10.2024 - Current

Server

Mill River County Club
05.2024 - 10.2024

Server

Boca West Country Club
11.2023 - 05.2024

Server

Ivory Manor Botique Hotel
09.2020 - 09.2023

Bartender

Ayeyep lifestyle
11.2017 - 08.2018

Grade - Phake

Mabothe Senior Secondary School

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