Gonzalez Natalie
Westminster,CA
Summary
Dynamic and results-driven professional with experience at Sprouts Farmers Market, excelling in customer service and employee coaching. Proven ability to enhance customer satisfaction and drive sales through effective merchandising. Skilled in problem-solving and time management, consistently maintaining a clean and safe environment while training new team members in food handling techniques.
Overview
8
8
years of professional experience
Work History
Assistant Deli Manager
Sprouts Famers Market
02.2022 - Current
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
Produce Clerk
Walmart Neighborhood Market
06.2017 - 01.2022
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
Associate of Arts - Psychology
Golden West College
Huntington Beach, CA05-2027
Rancho Alamitos High School
Garden Grove, CA06-2016
Skills
- Customer service
- Customer engagement
- Employee supervision
- Employee coaching
- Communication
- Team direction
- Problem-solving
- Time management
- Reliable and responsible
- Multitasking
- Critical thinking
- Active listening
Languages
English
Native or Bilingual
Timeline
Assistant Deli Manager
Sprouts Famers Market
02.2022 - Current
Produce Clerk
Walmart Neighborhood Market
06.2017 - 01.2022
Associate of Arts - Psychology
Golden West College
Rancho Alamitos High School
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