GORDIE CLARKE
Fayville,MA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Representative
Morgan Records Management
01.2023 - Current
- Currently promote and manage sales of document storage services, medical record custodianship services, scanning services, and shredding services to clients at local and national levels.
- Proactively cultivate and maintain strategic relationships while actively seeking new business opportunities, with a particular focus on the legal and medical sectors.
- Conduct regular client visits to assess project needs and ensure optimal service delivery.
- Develop and finalize contracts and business associate agreements tailored to meet the specific requirements of medical clients.
- Formulate and execute dynamic business development strategies aimed at nurturing and expanding client relationships and sales growth.
Project Consultant/Sales Executive
Storm Works Roofing & Restoration
03.2021 - 03.2022
- Spearheaded sales efforts targeting homeowners, business proprietors, and property managers for Roof and Siding projects.
- Achieved a significant milestone by closing $1.5 Million worth of roofing and siding projects.
- Conducted thorough inspections of existing roof systems and siding to recommend optimal solutions for safeguarding owners' properties.
- Provided comprehensive education to homeowners regarding proper installation methodologies, procedural details, and product specifications tailored to enhance home protection and meet desired aesthetic preferences.
- Implemented proactive post-installation follow-up procedures to gauge service quality and enhance overall customer satisfaction.
- Collaborated closely with clients utilizing Hover/Eagle View platforms to conceptualize and refine design plans for roofing and siding projects.
Sales Representative
Dabella Exteriors LLC
05.2020 - 03.2022
- Conducted meticulous assessments of current roof systems and siding to recommend tailored solutions ensuring optimal protection for homeowners' properties.
- Demonstrated commitment to ongoing professional development through continuous enhancement of sales strategies, management techniques, and product knowledge.
- Successfully closed over $750k worth of roofing, siding, and window installation projects, showcasing exceptional sales acumen.
- Maintained a consistent pipeline of leads, averaging 12 per month over the past 6 months, through effective lead generation strategies.
- Optimized productivity and time management by meticulously planning and organizing client routes within designated territories.
Construction Management, Home Improvement Sales
Self Employed
09.2015 - 05.2020
- Led marketing and sales initiatives for remodeled homes.
- Managed direct sales operations for various home improvement projects, encompassing Roof Systems, Bathroom Remodels, and Siding projects.
- Provided expert consultation and sales training services to home improvement companies, optimizing their sales processes and strategies.
- Oversaw the design and construction of residential construction projects, ensuring excellence in execution and client satisfaction.
Account Executive
Cervello, Inc
01.2014 - 01.2015
- Accountable for prospecting and securing new business in both new and existing accounts, while also leveraging opportunities to cross-sell Cervello services.
- Focused primarily on driving growth within Cervello's three core business practices: Enterprise Performance Management, Business Intelligence & Analytics, and Data Management and Integration, encompassing platforms such as Host Analytics, Oracle, BIRST, Dell Boomi, and Informatica.
- Successfully onboarded 5 new clients during Q3-Q4 2014, initiating service engagements totaling $275k, with an additional $400k secured for Q1-2015.
- Cultivated robust relationships with partner sales and marketing teams across multiple technology partners, facilitating collaborative efforts to drive mutual business objectives.
- Actively participated in industry-specific events to expand professional networks, engage with Finance Executives, Analytics Professionals, and representatives from potential technology partners, thereby enhancing Cervello's service portfolio.
Retail Sales Operations Manager
CROSSMARK
01.2010 - 01.2013
- Orchestrated efforts to elevate sales of AkzoNobel products across the Eastern US via the Walmart channel.
- Oversaw a team comprising 9 Regional Managers and 250+ Retail Sales Representatives.
- Effectively controlled operating expenditures related to servicing approximately 1500 Walmart stores.
- Cultivated a high-performing team through comprehensive development and training initiatives for retail sales managers, ensuring consistent messaging delivered to Walmart management throughout the region.
- Leveraged sales analytics to pinpoint areas of suboptimal performance, devising and executing strategies to drive sales growth.
- Monitored and reported on various operational aspects including inventory management, staffing, and product quality, promptly addressing issues impacting sales to the US Director of Operations.
Education
Bachelor of Science - Entrepreneurial Studies & MIS
BABSON COLLEGE
Skills
- Project Management
- Salesforce CRM
- Microsoft applications proficiency (Excel, Word, PowerPoint)
- Account Management
- Team Leadership
- Negotiation Tactics
- Product Knowledge: James Hardie System, LP SmartSide siding, Rubber Roofing, Hover, Eagle View and hand measuring Roof and Siding & Window projects
- Team Supervision
Certification
GAF Certified
Skills Proficiencies
- Experience with James Hardie System, LP SmartSide siding, Rubber Roofing, Hover, Eagle View and hand measuring Roof and Siding & Window projects
- Project Management
- Salesforce CRM
- Microsoft Suite (Excel, Word, PowerPoint)
- Hover, Eagle View and hand measuring Roof and Siding projects
Timeline
Sales Representative
Morgan Records Management
01.2023 - Current
Project Consultant/Sales Executive
Storm Works Roofing & Restoration
03.2021 - 03.2022
Sales Representative
Dabella Exteriors LLC
05.2020 - 03.2022
Construction Management, Home Improvement Sales
Self Employed
09.2015 - 05.2020
Account Executive
Cervello, Inc
01.2014 - 01.2015
Retail Sales Operations Manager
CROSSMARK
01.2010 - 01.2013
Bachelor of Science - Entrepreneurial Studies & MIS
BABSON COLLEGE
GAF Certified
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