Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gordon Andrews

Stockbridge,GA

Summary

Hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience with years of customer service experience.

Overview

9
9
years of professional experience

Work History

Premises Technician

AT&T
Griffin, GA
09.2022 - Current
  • Provided installation, service and maintenance for broadband internet and digital telephone service.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
  • Resolved customer complaints regarding telephone service or technical issues.
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware.

Process Assistant

Amazon
Stone Mountain, GA
08.2020 - 07.2022
  • Monitored process performance to ensure compliance with established standards.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to high standards.

Clerk

QuikTrip
McDonough, GA
11.2018 - 05.2021
  • Maintained cleanliness of store by sweeping floors, wiping counters and restocking shelves.
  • Operated cash register to process transactions accurately and efficiently.

Pick/Pack Lvl 1

Summit Racing Equipment
McDonough, GA
04.2016 - 10.2018
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Followed all safety protocols while operating warehouse machinery and driving forklifts.
  • Provided assistance in fulfilling larger orders in need of moving from secondary warehouse using forklifts and box trucks relieving stress on management.

Shipping Associate

Carters Oshkosh
McDonough, GA
07.2015 - 02.2016
  • Loaded and unloaded trucks using appropriate material handling equipment.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.

Education

High School Diploma -

Eagles Landing High School
McDonough, GA
05-2015

Some College (No Degree) - Biology

Clayton State University
Morrow, GA

Skills

  • System Maintenance
  • Customer service experience
  • Hardware Installation
  • Troubleshooting and repair
  • Safety awareness
  • Attention to Detail
  • Teamwork and Collaboration
  • Multitasking

References

References available upon request.

Timeline

Premises Technician

AT&T
09.2022 - Current

Process Assistant

Amazon
08.2020 - 07.2022

Clerk

QuikTrip
11.2018 - 05.2021

Pick/Pack Lvl 1

Summit Racing Equipment
04.2016 - 10.2018

Shipping Associate

Carters Oshkosh
07.2015 - 02.2016

High School Diploma -

Eagles Landing High School

Some College (No Degree) - Biology

Clayton State University

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Gordon Andrews