Gordon Spaulding
RS Americas
Kalispell,MT
22
years of professional experience
Results-driven account manager with over 20 years of experience in industrial distribution. Skilled in contract negotiation, cross-functional collaboration, and customer service excellence, contributing to improved revenue and operational efficiency.
Work History
Sales Associate
22 Years 2 MonthsAssisted strategic industrial and manufacturing clients through consultative sales and account management support. Coordinated supply chain activities to enhance customer service satisfaction. Managed quotations, pricing discussions, order fulfillment, vendor partnerships, and customer concerns to boost revenue.
- Delivered exceptional customer service to enhance client satisfaction and strengthen long-term relationships.
- Assisted in inventory management, ensuring product availability and accuracy for seamless operations.
- Key Account Management
- Strategic Customer Relationships
- Industrial Distribution
- Technical Product Support
- Quotation & Pricing Management
- Contract Negotiation
- Supply Chain Coordination
- Inventory Management
- Customer Service Excellence
- Order Fulfillment
- Vendor Management
- Sales Support
- Microsoft Office Suite
- CRM Systems
- Cross-Functional Collaboration
- Processed sales transactions efficiently, maintaining accurate cash handling and recordkeeping practices.
Education
High School Diploma
No Degree
Associate of Arts
Skills
Key Account Management
Customer relationship strategy
Industrial Distribution
Pricing management
Contract Negotiation
Supply Chain Coordination
Inventory Management
Order Fulfillment
Vendor Management
Product technical support
Sales assistance
CRM Systems
Cross-functional teamwork
Issue resolution
Customer Service Excellence
Timeline
Sales Associate
RS Americas
08.2004 - CurrentRead More
Soquel High School
High School Diploma
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American River College
No Degree
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Cabrillo College
Associate of Arts
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