Goutham Reddy
Chicago,IL
Summary
Results-driven Salesforce Developer with 7+ years of experience in designing and implementing scalable Salesforce solutions. Expertise in Apex programming, Lightning Web Components, Visualforce, and Salesforce Service Cloud customization. Proficient in Salesforce APIs (REST, SOAP), SOQL/SOSL, and version control systems like Git. Skilled in debugging, writing test classes, and leveraging tools like Salesforce CLI and Visual Studio Code for efficient development workflows. Adept at building dynamic, user-centric interfaces and delivering innovative solutions for business needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Salesforce Developer
Fitch Group
Chicago, IL
01.2023 - Current
- Designed and developed scalable Lightning Web Components (LWC) to enhance user experience, improve performance, and ensure reusability across different Salesforce applications.
- Developed and customized Aura Components and Visualforce pages to meet business requirements, and provide seamless user interactions.
- Implemented complex Apex triggers, batch classes, and asynchronous processing to handle large data volumes efficiently, and maintain business logic integrity.
- Customized and optimized Sales Cloud features, including lead assignment rules, opportunity stages, and sales forecasting, to improve pipeline visibility and increase team efficiency by 25%.
- Designed and optimized Apex REST services to integrate Salesforce with external systems, ensuring secure and efficient data exchange.
- Created and maintained test classes for Apex with over 90% code coverage, ensuring the stability and reliability of the application.
- Utilized GitHub for version control, managing branches, pull requests, and collaboration with development teams.
- Worked with AutoRabit for automated deployments, CI/CD implementation, and release management to streamline development workflows.
- Optimized SOQL queries, bulkified triggers, and followed best practices to enhance Salesforce performance and reduce governor limit issues.
- Developed and configured validation rules, workflow rules, process builders, and flows to automate business processes efficiently.
- Created and managed custom settings, custom metadata types, and custom labels to avoid hardcoding, and improve configurability.
- Designed and implemented sharing rules, permission sets, and role hierarchies to ensure proper data security and access control.
- Collaborated with Salesforce Administrators, Business Analysts, and stakeholders to gather requirements and deliver technical solutions aligned with business needs.
- Ensured cross-browser compatibility and responsive design, testing LWCs across various devices and screen sizes.
- Conducted peer code reviews, performance testing, and debugging to maintain code quality, and improve overall system efficiency.
- Salesforce.com platform.
- MuleSoft
- Apex Language.
- Visualforce Pages
- Custom Component.
- Aura Components.
- Lightning Web Components.
- Visual Studio Code.
Salesforce Developer
Abbott Pharmaceutical
Alameda, CA
05.2020 - 12.2022
- Created various custom objects and custom fields.
- Worked on various Salesforce.com standard objects, like Accounts, Contacts, Leads, Campaigns, Opportunities, Cases, Activities, Dashboards, and Reports.
- Customized company profile, security controls, and communication templates of the organization as per the organization's requirements.
- Implemented automated case management and Service Console enhancements in Service Cloud, reducing case resolution time by 30%, and improving agent productivity.
- Developed Case Assignment Rules, Escalation Rule, Auto Response Rules, Email to Case, Web to Case
- Created workflow rules, workflow actions, and time-dependent actions.
- Configured validation rules based on business requirements.
- Developed various Apex classes, controller classes, and Apex triggers for various functional needs in the application.
- Designed and developed Apex Classes, Controller Classes, extensions, and Apex Triggers for various functional needs in the application.
- Experienced in working on Visualforce pages and page layouts according to requirements.
- Developed custom business logic using Apex classes, Visualforce pages, and Lightning components.
- Performed data load imports using the Apex Data Loader.
- Worked on the Service Console Lightning application, which contains a multiple number of Lightning Web Components.
- Experience working with the Lightning Web Component Framework and the Aura Framework.
- Migrating Aura Components to Lightning Web Components.
- Implemented pick lists, dependent pick lists, lookup, and master-detail relationships.
- Managed all new user set-ups and deactivations, including following the approval process and transferring ownership of accounts, contacts, and opportunities for deactivated users.
- Created various reports and dashboards based on the company's requirements.
- Configured and integrated Salesforce for Outlook
- Arranged weekly webinars and trained end users to use the SFDC application.
- Trained end users whenever a new update of Salesforce is made.
- Utilized Flosum for version control, continuous integration, and automated deployments, streamlining the release management process, and ensuring efficient code migration across Salesforce environments.
- Designed and implemented Lightning Web Components (LWC) to enhance UI/UX, ensuring modularity, reusability, and optimized performance across different Salesforce applications.
- Documented Salesforce fundamentals for easy understanding and navigation for business users.
- Performed mass data imports using the Apex Data Loader and Informatica Tool.
- Developing, implementing, and testing in the Sandbox environment.
- Managed Account Team Members.
- I wrote Apex triggers to meet business requirements.
- Salesforce
- Apex Data Loader
- Informatica Tool
- Internet Explorer
- Google Chrome
- Visualforce Pages
- Copado
- Microsoft Excel
- Salesforce App Exchange
Salesforce Developer
Approsys
Hyderabad, TS
09.2016 - 11.2018
- Involved in requirements gathering with multiple project managers to better customize and utilize the full functionality of the Salesforce.com CRM solution.
- Moved the tables, such as Opportunities, Accounts, and Contacts, to the Salesforce CRM standard objects.
- Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, and dashboards.
- Created API services for data integration from the legacy system to SFDC using MuleSoft ESB.
- Customized the dashboards to monitor lead activities based on sales geography.
- Designed, developed, and deployed the custom objects, page layouts, custom tabs, and components.
- Written SOQL queries against the Force.com API.
- Developed different Visualforce pages to suit the needs of the application using various Visualforce components.
- Using Apex Data Loader, I mapped data sources and loaded data into the Call Centre application.
- Designed, developed, and deployed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
- Worked on provisioning community users, profiles, and setting up the community using Community Builder.
- Participated in the training sessions provided by the Salesforce team.
- Worked with approval processes that used email approval steps.
- Created many-to-many relationships and created junction objects to implement roll-up summary fields to aggregate data from child records on the parent.
- Implemented Agile methodologies, Test Driven Development (TDD), with continuous builds, and controlling iterative and incremental projects.
- Created a highly customized UI with the help of Visualforce pages and components to fit the look and feel of the community to the Org.
Education
Masters - Computer Science
Governors State University
Park Forest, IL01.2020
Skills
- Eclipse
- Forcecom Eclipse IDE Plug-in
- Forcecom Explorer
- Forcecom Data Loader
- Forcecom Excel Connector
- Jira
- Confluence
- Forcecom Platform
- Windows
- Mac
- UNIX
- LINUX
- Oracle
- SQL Database
- Visual Studio
- HTML
Skills
- XML
- CSS
- JavaScript
- SalesForce UI development
- User interface design
- Agile methodology
Certification
- Salesforce Admin
- Salesforce PD1
- Salesforce Associate
Timeline
Salesforce Developer
Fitch Group
01.2023 - Current
Salesforce Developer
Abbott Pharmaceutical
05.2020 - 12.2022
Salesforce Developer
Approsys
09.2016 - 11.2018
Masters - Computer Science
Governors State University
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