Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Grace Acheson

Jacksonville,FL

Summary

Graduate student looking to make a meaningful impact in the lives of children through opportunities in education.

Overview

2
2
years of professional experience

Work History

Assistant Store Manager

Smoothie King
03.2024 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Provided support to store manager in management processes, helping maintain stability for the business.

Hope Navigator II

Florida Department Of Children & Families
08.2023 - 03.2024
  • Assessed client needs and connected them with appropriate resources to ensure optimal outcomes based on clients' goals.
  • Collaborated with interdisciplinary teams to provide comprehensive, client-centered care.
  • Maintained accurate and up-to-date documentation of client records in accordance with HIPAA and program regulations.
  • Monitored progress towards client goals, adjusting care plans as needed to achieve desired results.

Research Assistant

Gateway Community Services Inc
07.2022 - 06.2023
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Worked both independently and collaboratively within a healthcare environment on a national opioid-use disorder treatment pharmaceutical study.
  • Collected research data through participant visits utilizing urine-drug testing, empirical surveys, and participant-reported information.
  • Scheduled appointments with test subjects over phone and through email.

Behavioral Health Associate

Mental Health Resource Center
02.2022 - 06.2022
  • Developed strong rapport with patients, fostering trust and open communication to better address their needs.
  • Assisted in crisis intervention, de-escalating situations and ensuring patient safety during high-stress incidents.
  • Promoted a safe therapeutic environment through consistent enforcement of policies, procedures, and guidelines related to patient care.
  • Established clear boundaries with patients while maintaining empathetic interactions to create an effective therapeutic relationship.

Education

Master of Arts - Elementary Education

University of North Florida
Jacksonville, FL
12.2025

Bachelor of Science - Psychology

University of North Florida
Jacksonville, FL
05.2022

Skills

  • Mentoring
  • Customer Service
  • Leadership
  • Time Management
  • Effective Organization
  • Conflict Resolution

Additional Information

Champion Mentor, MaliVai Washington Youth Foundation, 2022-Present

  • Meets with mentees once weekly to work on academic and enriching activities.



Timeline

Assistant Store Manager

Smoothie King
03.2024 - Current

Hope Navigator II

Florida Department Of Children & Families
08.2023 - 03.2024

Research Assistant

Gateway Community Services Inc
07.2022 - 06.2023

Behavioral Health Associate

Mental Health Resource Center
02.2022 - 06.2022

Master of Arts - Elementary Education

University of North Florida

Bachelor of Science - Psychology

University of North Florida

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Grace Acheson