Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Grace Allen

Cincinnati,Ohio

Summary

I am a hardworking and reliable employee with extensive experience in cash register operation, merchandise stocking, and customer service. I excel in managing transactions efficiently while creating a friendly atmosphere for customers. My attention to detail in merchandise stocking ensures that products are displayed effectively and inventory is well-organized. As a highly organized and proactive team player, I focus on improving processes and enhancing customer satisfaction. I am dedicated to providing exceptional service and contributing positively to my team, always adapting to changing situations and maintaining a calm demeanor under pressure.

Overview

6
6
years of professional experience

Work History

Cashier

HTF Auction Services
Pataskala, Ohio
02.2019 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.

Junior Swim Coach

Pataskala Porpoises
Pataskala, Ohio
05.2024 - 08.2024
  • Developed and implemented lesson plans for swimmers of all ages and abilities.
  • Monitored swimmers' progress to ensure they are meeting their goals.
  • Assisted with the coordination of special events such as swim meets and competitions.
  • Provided ongoing feedback to swimmers on their performance in order to improve technique and form.
  • Educated swimmers on proper nutrition, hydration, rest, recovery, injury prevention and wellness practices.
  • Created a positive learning environment that was both encouraging and challenging.
  • Attended staff meetings to discuss strategies for improving team performance.

Lifeguard

City of Pataskala
Pataskala, Ohio
05.2022 - 08.2023
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.
  • Assisted with orientation sessions for new lifeguards in training.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Observed swimmers from elevated chairs while scanning the entire pool deck.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.

Swim Instructor

City of Pataskala
Pataskala, Ohio
05.2022 - 08.2023
  • Provided swimming instruction to individuals and groups of all ages.
  • Organized lesson plans according to the individual needs of students.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Instructed participants on water safety rules and regulations.
  • Ensured that swimmers followed pool rules and regulations at all times.
  • Encouraged swimmers to progress through drills while providing positive feedback on their performance.

Education

High School Diploma -

Watkins Memorial High School
Pataskala, OH
05-2024

Bachelor of Science - Elementary Education

University of Cincinnati
Cincinnati, OH

Skills

  • Customer Service
  • Cash Handling
  • Cleaning and sanitizing
  • Currency counting
  • Conflict Resolution
  • Credit and cash transactions
  • Guest inquiries
  • Written and verbal communication

Languages

English
Native/ Bilingual
Spanish
Elementary

Affiliations

I have been swimming competitively since the age of five, developing strong discipline and teamwork skills through years of training and competition. In addition to my passion for swimming, I was actively involved in my high school’s marching band, school band, and choir, where I honed my musical talents and collaborated with fellow students in various performances.

Accomplishments

I graduated with an honors diploma, reflecting my commitment to academic excellence throughout high school. Maintaining a high GPA was a priority for me, and I took pride in consistently challenging myself with advanced coursework while balancing extracurricular activities.

Timeline

Junior Swim Coach

Pataskala Porpoises
05.2024 - 08.2024

Lifeguard

City of Pataskala
05.2022 - 08.2023

Swim Instructor

City of Pataskala
05.2022 - 08.2023

Cashier

HTF Auction Services
02.2019 - Current

High School Diploma -

Watkins Memorial High School

Bachelor of Science - Elementary Education

University of Cincinnati
Grace Allen