Grace Allen
BATAVIA,NY
Summary
Ambitious sales person equipped to handle front desk operations greeting guests, routing correspondence, helping shoppers find what they like best, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Front desk boutique receptionist
The beauty lounge
BATAVIA, NY
03.2026 - Current
- Greeted clients and managed front desk at beauty lounge reception
- Checked in guests and verified visit details
- Answered phone calls and addressed client inquiries to enhance customer satisfaction.
- Scheduled appointments using booking system and staff calendars
- Processed payments and issued receipts for salon services
- Answered phone calls and transferred messages to staff
- Assisted customers with styling choices in fashion retail environment.
- Sorted and arranged apparel by brand and size to improve shopping experience.
- Supported fitting room service and returned items to displays.
- Operated point-of-sale system for purchases and returns.
- Maintained visual merchandising standards to attract customer attention and promote sales.
- Communicated product details and promotions to shoppers.
- Coordinated with store team on daily floor recovery.
- Maintained the store's visual presentation by steaming clothes and straightening shelves.
Education
Notre Dame High School
Batavia, NY09-2026
Skills
- Appointment scheduling
- Point-of-sale operations
- Calendar management
- Office administration
- Customer service
- Client communication
Certification
- CPR certified
References
References available upon request.
Timeline
Front desk boutique receptionist
The beauty lounge
03.2026 - Current
Notre Dame High School