Summary
Overview
Work History
Education
Skills
Timeline
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Grace Armstrong

White Bear Lake,MN

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Spencer's Gifts
White Bear Lake, MN
09.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.

Dog Sitter

Rover
Anchorage, AK
05.2023 - 03.2024
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
  • Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.

Barista

Starbucks
Fairbanks, AK
07.2022 - 10.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Cashier

Savers Thrift Store
Fairbanks, AK
11.2021 - 11.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Lathrop Highschool
Fairbanks, AK
03.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Relationship Building
  • Client Service

Timeline

Sales Associate

Spencer's Gifts
09.2024 - Current

Dog Sitter

Rover
05.2023 - 03.2024

Barista

Starbucks
07.2022 - 10.2022

Cashier

Savers Thrift Store
11.2021 - 11.2022

High School Diploma -

Lathrop Highschool
Grace Armstrong