Summary
Overview
Work History
Education
Skills
Timeline
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Grace Bocan

Dayton

Summary

Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Mellow Mushroom
08.2023 - 08.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries and online orders, while also attending to in-person guest needs.
  • Answered customer questions about hours, seating, and menu information, as well as addressing their concerns.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.


Babysitter

Household Employer
05.2021 - 08.2023
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

High School Diploma -

Saint Joseph Academy
Cleveland, OH
05-2025

Bachelor of Science - Health Sciences

University of Dayton
Dayton, OH
05-2029

Skills

  • Customer service
  • Strong multitasking
  • Active learning
  • Complex Problem-solving

Timeline

Restaurant Hostess

Mellow Mushroom
08.2023 - 08.2025

Babysitter

Household Employer
05.2021 - 08.2023

High School Diploma -

Saint Joseph Academy

Bachelor of Science - Health Sciences

University of Dayton

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