Grace Bombino
Middletown,NY
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills, and to advance professionally. Holds quality and teamwork in high esteem. Offering exceptional communication and multi-tasking abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Lowe's
Chester, NY
04.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at the end of shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Managed inventory levels by restocking merchandise on the sales floor promptly.
- Trained new cashiers on register operations and customer service protocols.
Customer Service Representative
Lowe's
Chester, NY
04.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted in training new team members on customer service protocols and best practices.
- Ensured accurate processing of transactions using POS systems to enhance customer experience.
- Collaborated with departments to streamline inventory management and improve product availability.
- Handled escalated customer concerns, employing conflict resolution strategies to maintain satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Team Member
Target
Middletown, NY
08.2023 - 08.2025
- Identified needs of customers promptly and efficiently.
- Assisted customers with product selection and ordering process.
- Operated cash registers to process payments from customers.
- Participated in training sessions for new employees when needed.
- Maintained a clean and organized work area throughout shift.
- Addressed customer needs, responding to specific requests.
- Collaborated with team members to achieve daily goals.
- Greeted customers upon entering the store with friendly demeanor.
Education
High School Diploma -
Valley Central High School
Montgomery, NY06-2024
Skills
- Customer service
- Cash handling
- Point of sale operation
- Team collaboration
- Inventory management
- Problem solving
- Customer assistance
Accomplishments
- Awarded National Society United States Daughters of 1812 Medal (JROTC)
- Awarded Ancient Accepted Scottish Rite of Freemasonry Northern Masonic Jurisdiction U.S.A Medal (JROTC)
- Awarded Military Order of Foreign Wars of the United States Medal (JROTC)
- Awarded The National Sojourners Medal (JROTC)
Affiliations
- Over 100 hours of community service in and around the Montgomery NY area
Certification
- Child Abuse Identification and Reporting
- School Violence Prevention and Intervention
- Dignity for All Students Act (DASA)
Languages
English
Native/ Bilingual
Timeline
Cashier
Lowe's
04.2025 - Current
Customer Service Representative
Lowe's
04.2025 - Current
Team Member
Target
08.2023 - 08.2025
High School Diploma -
Valley Central High School