Grace Crededio
Elmhurst,IL
Summary
Proficient in managing reservations and guest inquiries, delivering excellent customer service. Strong time management and communication skills, ready to contribute to creating memorable experiences and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Hostess Manager
Fire And Wine - BG Hospitality
Glen Ellyn, Illinois
05.2025 - Current
- Coordinated seating arrangements to optimize guest flow and enhance dining experience.
- Oversaw reservation system, maintaining accurate records of guest bookings and preferences.
- Collaborated with kitchen staff to ensure timely communication of guest needs and requests.
- Handled guest inquiries and concerns, providing prompt assistance.
- Assisted in planning special events, coordinating logistics with various departments involved.
- Trained new hostesses in customer service and job duties.
- Maintained a clean and organized work environment for the hostesses at all times.
Nanny
Elmhurst Babysitting
Elmhurst, IL
05.2019 - Current
- Supervised daily activities and ensured safety for children during playtime.
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Communicated effectively with parents about children's progress and daily events.
- Managed schedules, including school pickups, appointments, and playdates.
- Maintained a clean and safe environment for children to explore freely.
- Developed strong relationships with children to foster trust and comfort.
Front Desk Receptionist
GEMCO Roofing & Supply
Bellwood, Illinois
05.2023 - 08.2024
- Managed incoming phone calls and directed inquiries to appropriate staff.
- Scheduled appointments and coordinated meetings for team members.
- Assisted in inventory management by tracking supplies and placing orders.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Maintained an organized filing system of all transactions.
Sales Associate
Maxine
Elmhurst, IL, IL
08.2021 - 01.2022
- Assisted customers with product selection and provided personalized recommendations.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Managed inventory by restocking shelves and organizing products on the sales floor.
- Completed daily checklists for smooth shop operations.
- Processed sales transactions efficiently using point-of-sale systems.
Front Desk Attendant
Roberto's Ristorante & Pizzeria
Elmhurst, IL, IL
08.2019 - 06.2020
- Answered phone calls and provided information about menu options.
- Processed payments and issued receipts to customers efficiently.
- Took orders from customers over the phone and in person.
- Provided excellent customer service by greeting customers warmly and addressing their needs promptly.
Education
High School Diploma -
York Community High School
Elmhurst, IL05-2023
Bachelor of Arts - Business & Organizational Communication
University Of Kentucky
Lexington, KY05-2027
Skills
- Guest coordination
- Reservation management
- Event planning
- Staff training
- Customer service
- Appointment scheduling
- Problem solving
- Time management
- Effective communication
Affiliations
Student Travel/Community Service, Costa Rica, Rustic Pathways, 2019
Timeline
Hostess Manager
Fire And Wine - BG Hospitality
05.2025 - Current
Front Desk Receptionist
GEMCO Roofing & Supply
05.2023 - 08.2024
Sales Associate
Maxine
08.2021 - 01.2022
Front Desk Attendant
Roberto's Ristorante & Pizzeria
08.2019 - 06.2020
Nanny
Elmhurst Babysitting
05.2019 - Current
High School Diploma -
York Community High School
Bachelor of Arts - Business & Organizational Communication
University Of Kentucky