Grace Crestani
Tallahassee,FL
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments. Energetic professional with background in leisure and recreation management, recognized for high productivity levels and efficient task completion. Skilled in program development, team leadership, and event coordination. Possess strong interpersonal communication abilities, problem-solving skills, and adaptability to diverse group needs. Excel at creating engaging environments that promote health, wellness, and community connection.
Overview
4
4
years of professional experience
Work History
Hostess
Ferraro's Italian Grille
Ellenton, FL
08.2023 - Current
- Assigned patrons to suitable tables according to server rotation.
- Accepted payments from guests for dine-in and take-out foods.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Maintained a clean and organized dining area.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered telephone to provide dining information and take reservations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Assisted staff by serving food and beverages or bussing tables.
Youth Camp Counselor
Parrish Community High School
Parrish, FL
07.2021 - 06.2023
- Monitored activities matched to individual and group abilities to keep campers safe.
- Provided guidance and support to campers during recreational activities.
- Encouraged positive behavior among younger children while providing appropriate disciplinary action if necessary.
- Established and built relationships with campers to ease fears in new environment.
- Assisted young girls in their softball careers by providing drills and tips.
- Encouraged teamwork and determination in young girls' athletic careers.
Education
High School Diploma -
Florida State University
Tallahassee, FL05-2028
Skills
- Dining area maintenance
- Guest complaint resolution
- Seating coordination
- Calm demeanor
- Food running
- Patience and tolerance
- Role modeling
- Flexibility and adaptability
- Active listening
- Observational skills
Affiliations
- I played Varsity softball at Parrish Community High School my freshman through junior year.
- I was young women's class president for the Church of Jesus Christ of Latter day Saints
- I enjoy playing my ukulele when I can.
- I was part of my High Schools Academic quiz bowl team.
Accomplishments
- I received the AP Capstone Diploma for my academic achievements in High School.
- I was Defensive Player of the Year my freshman season of Varsity Softball.
- I was on the President's List for the Fall 2024 Semester, my first semester at FSU.
Timeline
Hostess
Ferraro's Italian Grille
08.2023 - Current
Youth Camp Counselor
Parrish Community High School
07.2021 - 06.2023
High School Diploma -
Florida State University
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