Grace Crettol
Fremont,CA
Summary
Accomplished Assistant Store Manager with 10 years of retail experience. Who has a passion for building an atmosphere of collaboration and performance excellence to provide every customer. Well-versed in sales, personnel management, and visuals. Motivated to generate and increase sales while delivering top-notch customer care.
Overview
8
8
years of professional experience
Work History
ASSISTANT STORE MANAGER
Kate Spade
11.2021 - 07.2024
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
ASSISTANT STORE MANAGER OF SALES AND SERVICE
Pottery Barn Kids
08.2019 - 11.2021
- Supervised employees and assessed performances to determine training needs.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
VISUAL MERCHANDISER /SUPERVISOR
Kate Spade New York
03.2016 - 06.2019
- Collaborated with store managers to develop tailored visual merchandising strategies for optimal customer engagement.
- Streamlined inventory management process, implementing effective organization systems for easy access to products.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
Education
Associate of Arts Degree - Visual Communications
FIDM/ Fashion Institute of Design & Merchandising
San Francisco, CA06.2014
High School Diploma -
Sequoia High School
Redwood City, CA06.2012
Skills
- Store Merchandising
- Staff Management & Training
- Store Operations
- Organization of sales floor and BOH
References
Available upon request
Timeline
ASSISTANT STORE MANAGER
Kate Spade
11.2021 - 07.2024
ASSISTANT STORE MANAGER OF SALES AND SERVICE
Pottery Barn Kids
08.2019 - 11.2021
VISUAL MERCHANDISER /SUPERVISOR
Kate Spade New York
03.2016 - 06.2019
Associate of Arts Degree - Visual Communications
FIDM/ Fashion Institute of Design & Merchandising
High School Diploma -
Sequoia High School
Similar Profiles
Kiersten DurkeeKiersten Durkee
Assistant Store Manager at Kate SpadeAssistant Store Manager at Kate Spade
Lydia EvansLydia Evans
Email marketing executive at Coach/ Kate Spade - TapestryEmail marketing executive at Coach/ Kate Spade - Tapestry
Samantha SherrinSamantha Sherrin
Sales Associate & Stylist at Kate Spade MadisonSales Associate & Stylist at Kate Spade Madison
Holly ReedHolly Reed
Senior Store Leader at Kate SpadeSenior Store Leader at Kate Spade
Divya KandimallaDivya Kandimalla
SQL Support Engineer at Tata Consultancy Services (TCS)SQL Support Engineer at Tata Consultancy Services (TCS)