GRACE GARCIA
Toledo
Summary
Enthusiastic student with a background in health services and customer-focused roles, seeking to transition into the medical field. Skills in effective communication, active listening, and organization contribute to a strong foundation for patient care. Experience in fast-paced environments ensures readiness to meet the demands of a healthcare setting.
Overview
5
5
years of professional experience
Work History
Bartender
Derby's
Toledo
10.2025 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained cleanliness of bar area, ensuring adherence to health standards and creating a safe environment for customers.
- Multitasked effectively in fast-paced environment, managing multiple orders and customer interactions to ensure timely service.
- Provided drink suggestions to customers based on their preferences.
- Operated cash register and POS system for transactions, accurately processing payments and providing change to enhance customer experience.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
Server
Rooster's Wings
Sylvania
04.2025 - 09.2025
- Provided excellent customer service to ensure satisfaction.
- Provided personalized menu recommendations to enhance guest experience and satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Executed opening and closing duties, including setting up dining area and restocking supplies, to ensure smooth operations.
- Ensured cleanliness and organization of dining area to create inviting atmosphere for guests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Recess Monitor
Christ The King School
Toledo
01.2025 - 05.2025
- Supervised student activities during recess to ensure safety and engagement.
- Monitored playground equipment for safety hazards and reported issues promptly.
- Guided students in conflict resolution during recess to foster a positive play environment.
- Educated students on appropriate outdoor behaviors and promoted good sportsmanship during activities.
- Collaborated with teachers to address student behavior and support individual needs.
- Planned creative activities for rainy days when outdoor play was not possible.
Front of House/ Assistant Manager
BARRY BAGEL'S
Sylvania
07.2021 - 03.2025
- Resolved guest concerns and complaints to enhance customer satisfaction and loyalty
- Informed customers of ingredients and allergens to support sensible menu choices
- Processed transactions efficiently using POS software, ensuring accurate financial handling
- Entered orders in the computer system, accessed coupons/discounts
- Memorized menu additions, changes, and limited offerings
- Followed safety, sanitization, and food handling guidelines
- Assisted general managers with daily operations to maintain smooth service flow
Front Desk Assistant
PLANET FITNESS
Sylvania
04.2023 - 05.2023
- Greeted members and guests, creating a welcoming atmosphere
- Handled member check-ins efficiently, ensuring smooth entry and experience
- Assisted new member sign-ups and managed cancellations, streamlining membership processes
- Answer phones in a friendly manner and assist callers with a variety of questions
- Conducted facility tours for prospective members
- Updated member accounts to reflect changes accurately.
- Conducted regular walk-throughs of public spaces to maintain cleanliness standards.
- Sylvania OH
Education
Bachelor of Science - Health And Human Services
The University of Toledo
Toledo, OH01-2027
High School Diploma -
Sylvania Northview
Sylvania, OH01-2023
High School Diploma -
Notre Dame Academy
Toledo, OH01-2021
Skills
- Bartending techniques
- Point of sale systems
- Safe service compliance
- Customer Service
- Customer interaction
- Conflict Resolution
- Time Management
- Organizational Skills
- Strong Work Ethic
- Active Listening
Personal Information
Title: Undergraduate Student
Timeline
Bartender
Derby's
10.2025 - Current
Server
Rooster's Wings
04.2025 - 09.2025
Recess Monitor
Christ The King School
01.2025 - 05.2025
Front Desk Assistant
PLANET FITNESS
04.2023 - 05.2023
Front of House/ Assistant Manager
BARRY BAGEL'S
07.2021 - 03.2025
Bachelor of Science - Health And Human Services
The University of Toledo
High School Diploma -
Sylvania Northview
High School Diploma -
Notre Dame Academy