Grace Hoenig
Reedsville,WI
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Jagemann Stamping
Manitowoc , WI
2023.10 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Waitress Trainee
Branch River Country Club
Whitelaw , WI
2022.05 - 2024.09
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Informed customers of daily specials and menu changes.
- Provided excellent customer service during meal times.
- Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
- Adhered to health regulations concerning food storage and sanitation practices.
- Maintained a professional attitude while working in a fast-paced environment.
Team Member
Culvers Franchising System
Manitowoc , WI
2020.10 - 2022.06
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Operated cash registers to process payments from customers.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Monitored expiration dates on food items for freshness assurance.
- Participated in training sessions for new employees when needed.
- Provided customer service support to ensure satisfaction.
Education
BBA - Business Administration
UW GB Manitowoc Campus
Manitowoc, WI2027-05
High School Diploma -
Lincoln High School
Manitowoc, WI2024-06
Skills
- Data Entry
- Technical Support
- Travel Coordination
- Scheduling
- Clerical Support
- File Management
- Project Coordination
- Office Management
- Meticulous and organized
- Document Control
- Multitasking and prioritization
- Security understanding
- Time Management
- Certified Microsoft Office Specialist
- Organization skills
- Spreadsheet tracking
- Project Management
Availability
- Monday - Wednesday / I can work 3 - Desired End
- Tuesday - Thursday / I can work 12 - Desired End
- Weekends if needed.
Timeline
Receptionist
Jagemann Stamping
2023.10 - Current
Waitress Trainee
Branch River Country Club
2022.05 - 2024.09
Team Member
Culvers Franchising System
2020.10 - 2022.06
BBA - Business Administration
UW GB Manitowoc Campus
High School Diploma -
Lincoln High School
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