Grace Hovland
South Saint Paul,MN
Summary
Results-oriented professional with a proven track record in account management and cross-functional collaboration. Skilled in developing and maintaining strong relationships, driving strategic initiatives, and enhancing customer engagement. Analyzes market trends and implements solutions to improve operational efficiency. Passionate mentor fostering team collaboration and professional growth.
Overview
11
11
years of professional experience
Work History
Account Executive
Jamf Software
04.2022 - Current
- Led cross-functional initiatives, focusing on developing customized solutions for clients and fostering stakeholder engagement
- Contributed towards developing effective client engagement tactics for partner teams and improved service offerings, leading to overall project success
- Analyzed market trends and competitor data for strategic recommendations, enhancing operational efficiency and informing business decisions.
- Dedicated to fostering collaboration among the team by mentoring and guiding junior members, resulting in professional growth within the organization
Freelance Makeup Artist
01.2014 - Current
- Delivered customized makeup services for various special occasions and bridal groups, incorporating individual client specifications and wedding themes.
- Managed all aspects of the freelance business, including client consultations, scheduling, invoicing, and marketing through social media and word-of-mouth referrals.
- Worked closely with brides, photographers, and wedding coordinators to ensure a flawless appearance and impeccable event coordination
Sales Development Representative
Jamf Software
09.2021 - 04.2022
- Fostered harmonious relationships with clients, coupled with identifying prospects for business and optimizing lead conversion methods
- Collaborated with cross-functional teams to implement territory strategies and enhance operational efficiencies
- Devised and implemented successful tactic in overseeing outsourced tasks to boost group productivity
- Identified and contacted potential customers through cold calling, email campaigns, and social media outreach.
- Delivered exceptional seat performance, consistently surpassing monthly quotas with achievements reaching as high as 147%
Sales and Education Coordinator
Anastasia Beverly Hills
01.2018 - 12.2021
- Collaborated with both corporate and retail teams to successfully implement sales strategies across 27 retail locations, resulting in the support of $1.9 million in annual sales.
- Improved customer experience while enhancing operations through development of market-oriented training programs and procedures.
- Managed all operational aspects ensuring efficient resource allocation and reporting
- Planned and developed educational programs, courses, workshops and other learning activities.
- Participated in recruiting, interviewing, and selecting freelance staff.
- Created content for social media engagement using video, audio, text and interactive elements.
Education
Associate of Science - Business Management Course Work
Minneapolis Community and Technical College
01.2017
Skills
- Business Management
- Customer Relationship Management (CRM)
- Interpersonal Skills
- Coaching and Mentoring
- Self Motivated
- Time Management
Hobbies
I’m a passionate freelance makeup artist for weddings, where I get to be creative and share in the magic of someone’s special day. I also have a deep love for 35mm film photography, capturing the vintage nostalgia that shines through in photos of nature and those I cherish. Traveling and exploring new places and cultures is another joy of mine. My lifelong goal is to visit as many National Parks as possible with my partner, always with my film camera by my side.
Timeline
Account Executive
Jamf Software
04.2022 - Current
Sales Development Representative
Jamf Software
09.2021 - 04.2022
Sales and Education Coordinator
Anastasia Beverly Hills
01.2018 - 12.2021
Freelance Makeup Artist
01.2014 - Current
Associate of Science - Business Management Course Work
Minneapolis Community and Technical College
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