Grace Hurtte
Ellisville,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. While I am a student first I have acquired the experiences of Store manager while attaining a good GPA as well as a leader for my Highschool Volleyball team.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Subway
06.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Babysitter
Parents Of Children
01.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Helped children complete homework assignments and school projects.
Tutor Volunteer
Students
08.2022 - 05.2023
- Collaborated with student to complete homework assignments, identify lagging skills, and correct weaknesses.
- Assisted student with homework using curriculum and materials provided by program.
- Taught study skills and other methods for test preparation.
- Guided student in Humanities/ Sciences by reviewing students' textbooks and materials.
- Motivated student towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
The Fulton School
Chesterfield05.2024
Dual Credit - Health And Wellness
Silicon Valley Highschool
Scotts Valley, CA01.2023
Skills
- Price Structuring
- Inventory Tracking and Management
- Customer Service Management
- Coaching and Mentoring
Timeline
Tutor Volunteer
Students
08.2022 - 05.2023
Assistant Store Manager
Subway
06.2021 - Current
Babysitter
Parents Of Children
01.2019 - Current
High School Diploma -
The Fulton School
Dual Credit - Health And Wellness
Silicon Valley Highschool
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